Jiffy Lube

4.2
381 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SALT LAKE CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
5601 S 900 E, Salt Lake City, UT
84121, United States

Hours

Reviews

4.2
381 reviews
5 stars
253
4 stars
57
3 stars
7
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jake and Bob going above and beyond.

Service Quality

While some customers reported issues with service quality, such as incomplete work or upselling, many others noted that the service was quick, efficient, and satisfactory.

Management Issues

Several reviews highlighted negative experiences with management, particularly with a manager named Cliff, who was described as disrespectful and uncooperative.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high or that they were overcharged for services.

Wait Times

There were complaints about long wait times, particularly during busy periods, although some customers reported quick service.
  • HN
    Hailee Norman
    Oct 20, 2025
    2.0
    Brought my car for emissions and the guy slammed my hood so hard her broke the hood latch.
  • TW
    TN W
    Oct 8, 2025
    1.0
    Spoke to a manager named cliff. He repeatedly talked over me, interrupted me, tried disciplining me and speaking down to me while I was attempting to gather information about a service that was done on my vehicle on September 2nd, 2025. He is very demeaning and offensive and was obstructing my access to video surveillance which I need to establish that a service was done for a police report. I felt disrespected. Cliff who is the manager does not respect women and was uncooperative. I will NOT be returning to this location. Ladies be cautious at this location. He tried everything to make sure I could not get the video I need. Instead of helping me he tried bating me into a argument with his constant talking over me. It was an infuriating conversation about obtaining simple video evidence due to a crime occuring. Again, I will NOT be returning to this location.
  • JS
    Joe Snow
    Sep 30, 2025
    5.0
    Everything went well here. Everyone I've dealt with here seems to be professional. Thanks for getting er done!
  • BB
    Brian Bellwood
    Aug 23, 2025
    5.0
    I rarely write reviews but had to for this location. Staff was extremely helpful , courteous and phenomenal. Special shout out to Jake for him going above and beyond - this was noticed and appreciated- thank you.
  • ML
    megan lovell
    Jul 28, 2025
    5.0
    This Jiffy Lube does a great job

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service