Jiffy Lube

4.2
219 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SALT LAKE CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2350 E 4500 S, Salt Lake City, UT
84117, United States

Hours

Reviews

4.2
219 reviews
5 stars
148
4 stars
27
3 stars
12
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.

Service Quality

While some reviews noted quick and efficient service, others reported issues with upselling and poor quality of work, including mistakes during oil changes.

Communication

Customers expressed concerns about unclear pricing and lack of communication regarding services performed, leading to confusion and dissatisfaction.

Overall Experience

The business received mixed reviews, with some customers having great experiences while others reported significant issues, particularly with service reliability.

Waiting Time

Several reviews mentioned long wait times for service, which contributed to negative experiences for some customers.
  • SR
    Shane Rogers
    Dec 1, 2025
    5.0
    Evan was super nice and helpful
  • LW
    Lindy Wilde
    Sep 3, 2025
    1.0
    The boys working in the bay acted immaturely and weren’t helpful- were dancing around making gestures at my cat as I went into the waiting area. Those that I spoke to at the front desk were fine but still not straightforward. I asked for pricing and they gave me numbers but the take home price was twice what he had told me. Apparently he was telling me the cost per bottle of oil, not actually the overall price (which is what I needed to logically choose which coupon I could use)- seemed fishy that he wouldn’t tell me it was the price per bottle. After over an hour there I left wondering if they even serviced my car.
  • CR
    Camala Richard
    Aug 12, 2025
    5.0
    Phil was terrific. I was worried about my vehicle. Phil got me fixed up and ready to roll quickly relieving my concerns. Phil’s outstanding attitude and service made my day!
  • ZT
    Zlatina Todorov
    Aug 7, 2025
    3.0
    The place is ok. But trying to upsell services made me uncomfortable
  • RN
    Rand Norton
    Jul 27, 2020
    1.0
    FYI they do not require masks. Employees are wearing them in their chins and people in the air conditioned waiting room are without masks!! I am sweltering outside. It is a very small waiting room. I will never use another Jiffy Lube. Last straw!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service