Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Salt Lake City, UT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Salt Lake City location today.
Location
Hours
Reviews
4.2
709 reviews
5 stars
504
4 stars
67
3 stars
24
2 stars
25
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Alan, Sam, and Natalie for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes to bookings.
Mixed Experiences
While many customers had positive experiences, a significant number reported frustrating interactions, long wait times, and issues with vehicle condition or charges.
Efficiency
Some customers noted quick and efficient service during pickup and drop-off, although others experienced significant delays.
Communication Problems
Multiple reviews pointed out a lack of clear communication regarding policies, charges, and vehicle availability, leading to customer dissatisfaction.
- JWJ WongOct 31, 20255.0BEST CAR RENTAL EXPERIENCE EVER!!!!!! SUPREME, WORLD-CLASS CUSTOMER SERVICE!!!!!!!!!!!!
- AHAndrew HuaOct 31, 20251.0What I expected was a good experience turned into a terrible one. I rented a car and was given a Mazda CX-30 which had damage present prior to my pick up. I went over it with the worker there who documented it and explicitly told me that they would try to find when it was last driven and charge that customer. I literally drove the car around town and returned the car less than 12 hours and was told that the car looked great at drop off and there was absolutely no problems. Guess what, surprise, Enterprise sends an email a week later they want to charge me for the damage. Absolutely absurd handling of this.
- CTCarol ThomasOct 27, 20255.0I had a great experience with Enterprise. The two gentleman that dropped off the rental car for me were extremely nice and very informative. I will use Enterprise whenever I can thank you. Thank you!
- SSSLCOct 25, 20255.0Always an excellent experience with Enterprise! From making the reservation, to the customer service at the counter, to the vehicle. I will not rent cars from any other place. These folks are great every time!
- MMMelOct 24, 20255.0We decided last minute on a work trip to rent a car and explore a bit of Salt Lake City and booked a vehicle for pick up within a half hour of booking. We knew we probably wouldn’t get the vehicle we booked but they gave us a VERY nice vehicle. They were super busy when we walked in but walked out with a great vehicle within 15 mins. When I come back to Salt Lake I will definitely book through them! Very friendly team great customer service overall.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer in Salt Lake City?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, van rentals, and luxury car rentals to suit various needs.
Where is Enterprise Rent-A-Car located in Salt Lake City?
We are located at 404 South 300 West, Salt Lake City, UT 84101.
What are the hours of operation for Enterprise Rent-A-Car in downtown Salt Lake City?
Monday to Friday, we are open from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Salt Lake City?
You can reserve your rental car online at our website or reservation URL: https://www.enterprise.com/en/car-rental-locations/us/ut/downtown-salt-lake-city-4702.html.
What payment options does Enterprise Rent-A-Car accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car in Salt Lake City offer any discounts?
Yes, we offer discounts for active military personnel.
Is Enterprise Rent-A-Car accessible for customers needing airport pickup services?
Yes, we provide airport pickup services to make your rental experience more convenient.
What nearby hotels can I stay at when renting a car from Enterprise Rent-A-Car in Salt Lake City?
Nearby hotels include Hampton Inn Salt Lake City-Downtown and Hampton by Hilton, making it convenient for your stay and car rental needs.
Are there any entertainment options near Enterprise Rent-A-Car in downtown Salt Lake City?
Yes, you can visit the Twilight Concert Series for live music and The Boot Swing Dance for dance activities close to our location.
Where can I grab a meal or a drink near Enterprise Rent-A-Car in Salt Lake City?
Nearby dining options include Wild Mushroom Pizza for pizza lovers and Tin Angel Cafe for cocktails.