Enterprise Rent-A-Car

4.2
312 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Salt Lake City, UT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 900 South & State location today.

Location

Enterprise Rent-A-Car
843 S State St, Salt Lake City, UT
84111, United States

Hours

Reviews

4.2
312 reviews
5 stars
220
4 stars
29
3 stars
14
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including reservations not being honored and cars not being ready at the time of pickup.

Rental Process

The rental process was generally described as quick and easy, with many customers appreciating the efficiency of the service.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor handling of issues, indicating inconsistency in service quality.

Pricing Concerns

Some customers expressed dissatisfaction with pricing practices, including unexpected charges and lack of transparency regarding deposits.
  • LK
    Logan Kemsley
    Oct 8, 2025
    5.0
    Zach went above and beyond to help me and spent extra time getting me situated. Super great guy and excellent customer service.
  • BK
    Buzz Krishnan
    Sep 17, 2025
    5.0
    I had a great experience here; Steven in particular was very helpful. They were organized in the pickup, drop-off, communication, and made everything easy.
  • RM
    Ricky Martinez
    Sep 6, 2025
    5.0
    Enterprise on state street is the car rental to go rent!
  • RR
    Rasilia
    Aug 28, 2025
    5.0
    I rented a car for the first time. Convenient location in the city. Everything went perfectly — fast, with no extra charges. They even gave me a higher-class car at no additional cost, just as a courtesy.
  • MA
    Margot Andrus
    Aug 15, 2025
    1.0
    A couple of weeks ago, I rented a car and when I showed up, they didn’t have the car that I rented. I was frustrated, and asked if they could rent me a more expensive car at the rate that I had booked online or if it was out of his hands. Alfonso was incredibly rude, and said he would not rent a car to me. He said he “did not feel safe” because I asked him if he had the authority to match the rate I had booked online. I went to the Millcreek location, where I was taken care of by the manager. He understood why I would be frustrated and gave me the rate that I had booked online initially.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Salt Lake City?

Enterprise offers a wide range of rental vehicles including cars, vans, and luxury cars for various needs like errands, weekend getaways, or while your car is in the shop.

What are the operating hours of Enterprise Rent-A-Car at 843 S State St?

Enterprise is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.