AutoZone Auto Parts

4.0
438 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W 5415 South in Kearns, UT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kearns, UT or call us at (801) 968-5544.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4095 W 5415 S, Salt Lake City, UT
84118, United States

Hours

Reviews

4.0
438 reviews
5 stars
235
4 stars
91
3 stars
45
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some employees like Sam and Michael received praise for their helpfulness, others were reported as rude and unprofessional.

Knowledgeable Staff

Several customers highlighted the expertise of staff members, particularly Sam, who provided valuable assistance and information.

Inventory Issues

Customers frequently reported problems with stock availability and discrepancies between online inventory and actual store stock.

Store Management

Management received criticism for poor customer service and handling of returns, with some customers feeling disrespected.

Overall Experience

While some customers had positive experiences, many expressed frustration with service quality and staff attitude.
  • VS
    vett Smith
    Nov 17, 2025
    5.0
    This is the best store I've been to the manager sam Johnson really took care of me
  • CW
    Cyrus Wisberg
    Nov 14, 2025
    1.0
    The manager is incredibly rude and unhelpful
  • ZZ
    Zpooky
    Oct 25, 2025
    4.0
    AutoZone – Consistent Service with Genuine Care Having visited this AutoZone several times recently, I’ve consistently been impressed by the level of service and professionalism from the team. During my most recent visit earlier this morning, I was assisted by Jamie, whose attentive and patient approach truly stood out. Despite juggling multiple customers at once, Jamie managed to answer every question I had without missing a beat. His calm, helpful attitude and willingness to assist—while ensuring everyone received the attention they needed—demonstrated genuine dedication and respect for customers’ time. It’s refreshing to see this kind of consistency and courtesy in customer service. Experiences like this are the reason I’ll continue returning to this location. Excellent work from the staff all around.
  • RR
    Ricecreamzz
    Oct 15, 2025
    5.0
    Sam Johnson absolutely brightened my day, i came in because i needed to make a return, and didn’t realize the previous rep messed up my return, but luckily sam came in to save the day! got everything fixed for me! probably one of my best experiences with Autozone. thank you guys
  • RM
    Raven Marie
    Oct 10, 2025
    1.0
    I bought $30 in stuff I didn't need. When I purchased all of it they asked me for my phone number where all of my transactions are so I wasn't too worried about hanging onto the receipt. I came to return it at the kearns location where I bought it and was treated like shit. Jose Z who's the manager told me he can't look up my purchases and therefore can't return it with out my receipt. What the point of having an account under my phone number and name it it's doesn't save all of my purchases? I looked it up and it clearly states that my name and number tracks all of my purchases and the employees can look them up with my number. I showed it to him and he tells me he don't know how to do it! I spent allot of money that day and if I want to return two items I do t need that's my business! I will not be treated as if I'm some criminal and demand to be treated like the paying customer I am! It's bad enough that the manager can barely speak English but he has the nerve to discriminate against me? I've never in my life had anyone treat with so much disrespect and humiliate me In my life! This must be who there are only Hispanics at this location. I'm calling cooperate first thing!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Salt Lake City is open from 7:30 AM to 10:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays?

Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 10:00 PM.