Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Salt Lake City #864 in Salt Lake City, UT is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Salt Lake City, UT or call us at (801) 532-0090.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Candice and Michael for their exceptional service.
Inconsistent Experiences
Some customers reported negative experiences with rude or unhelpful employees, indicating a lack of consistent service quality across visits.
Product Availability
While many found the store well-stocked, some customers expressed frustration over specific parts being unavailable or issues with inventory management.
Positive Atmosphere
Several reviews noted a welcoming and supportive atmosphere, with staff going above and beyond to assist customers, especially in stressful situations.
Management Issues
There were complaints about certain managers being unhelpful or dismissive, which negatively impacted customer experiences.
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Azriel Martinez
Dec 23, 2025
5.0
I recently had my car battery installed at AutoZone, and I couldn't be happier with the service. The staff was incredibly helpful and efficient. A special shoutout to Alan, who went above and beyond to ensure everything was perfect. His expertise and dedication made the whole process smooth and stress free. I highly recommend this AutoZone for their excellent service and especially commend Alan for his outstanding support! And friendly attitude and top-notch service really stood out. If you need help with your car, definitely visit this AutoZone and ask for Alan you won't be disappointed!
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Ivy Neiswanger
Dec 21, 2025
5.0
I went in with a dead battery and Candice was so helpful and kind even though the store was busy. She went over and beyond helping me. Amazing service and extremely nice and knowledgeable employees. A great experience overall. Would definitely recommend.
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Bruce Spring
Dec 15, 2025
5.0
When I cannot get the parts anywhere else, AutoZone always comes through. Short on cash, every time I've asked, they discount my sale. Great place for repair/service people.
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Alison Keller
Dec 10, 2025
5.0
Candace was very quick with answers and knew what I needed. I even got a recommendation for a Auto shop to take my car to for mantience work! Thanks Candace...you rock girl!
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Kaya Steele
Dec 5, 2025
5.0
Candace is the BEST!!! Me and my husband were struggling with a battery issue and she replaced it for us!!! She did a test for free and offered professional advice. She was also so so kind and totally hilarious!! The whole atmosphere at this location is great, everyone is super helpful!! We will definitely come back. Customers for life!!