AutoZone Auto Parts

3.9
655 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Salt Lake City #887 in Salt Lake City, UT is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Salt Lake City, UT or call us at (801) 886-2123.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1290 S Redwood Rd, Salt Lake City, UT
84104, United States

Hours

Reviews

3.9
655 reviews
5 stars
332
4 stars
131
3 stars
78
2 stars
27
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were reported to be rude or dismissive.

Staffing Issues

Several reviews noted long wait times due to insufficient staffing, especially during busy hours, leading to customer frustration.

Product Availability

Customers appreciated the variety of parts available, but there were complaints about discrepancies in stock levels and issues with warranties.

Store Hours

There were multiple complaints about the store not adhering to posted hours, with instances of early closures and unavailability during business hours.

Overall Experience

While many customers had positive experiences, there were significant negative reports that impacted overall satisfaction, particularly regarding specific employees.
  • JA
    Jimmy Blaze Aragon
    Nov 16, 2025
    5.0
    These guys r the best n most helpful AutoZone in all of salt lake the team there is awesome
  • IC
    IBC Connection
    Nov 5, 2025
    5.0
    🌟🌟🌟🌟🌟 Outstanding Customer Service for Gage at AutoZone on 1300 s Redwood Rd in SLC I had the kind of day no one wants a sudden rainstorm, broken windshield wipers, and no clue what to do. I pulled into AutoZone feeling overwhelmed, but Gage turned everything around. Not only did he help me find the exact parts I needed, he personally installed the wipers for me in the pouring rain, without a jacket, and without a single complaint. What truly set Gage apart was his patience and care. He didn’t just fix the problem he taught me how to do it myself in the future. That kind of thoughtful, empowering service is rare. Gage was knowledgeable, kind, and completely dedicated to helping a customer in need. He was a lifesaver on a cold, wet day, and I left feeling grateful and inspired. AutoZone is lucky to have someone like Gage. If you ever need help, I hope you get him he’s the kind of person who turns a stressful moment into a reminder that good people still exist. Thank you
  • CR
    Cenezhana Rokhaneevna
    Sep 28, 2025
    5.0
    Stephen made sure to assist and find everything I needed
  • MT
    Matautia Tarpley-Aina
    Sep 27, 2025
    1.0
    Store #887 the employee was disrespectful when trying to return items kept laughing and giving me a smirk smile so I asked for a manager the store manager came and right off was aggressive and had attitude . This was really disrespectful I don't care about the return items I care about being laughed at and then having some terrible manager becoming aggressive. I am requesting a formal apology from both of them . I called regional manager today and requesting this if you care about your customers experience then this is part of the process .thank you
  • PA
    Private Account
    Sep 17, 2025
    1.0
    I think it's a joke when they sell you a battery and tell you it has a 2-year warranty and then you bring it back 3 months later because it's bad and they tell you that the warranty was actually only 30 days. I will never buy anything from AutoZone again. I hope you lose a lot of customers because of your battery scam alone

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Salt Lake City?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.