Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Redwood Road in Taylorsville, UT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Taylorsville, UT or call us at (801) 262-0144.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Product Availability
Customers appreciated that the store often has the parts they need, although there were complaints about inventory issues and incorrect items being provided.
Store Environment
The store is generally described as clean and organized, but there were reports of slow service and long wait times.
Pricing
Prices were noted as being higher than competitors, which led some customers to seek alternatives.
JR
Jason Roper
3 days ago
5.0
Barbara, Richard, and David were fantastic. So willing to help me get swap out my battery and helped answer questions I have had for years. Barbara, the store manager, was especially patient and truly showed her expertise. Thanks again.
RA
Rylee Adams
Jan 6, 2026
1.0
I almost never review a place but I’ve never had an experience like this. I walked in to have my battery and starter tested. There was only one other customer in the store when I entered. When it was my turn I very politely told the lady working what I needed and she shook her head and rolled her eyes at me so hard I could only see the whites of her eyes. She then proceeded to complain about how her blood sugar was low and she couldn’t do anything to help me until it was back up and it was “so busy” she didn’t know when that would be. I had no issue waiting, especially if she was having medical issues. My issue lies with the multiple times she rolled her eyes at me while I kept a very polite demeanor and answered every rudely asked question kindly and to the best of my knowledge. After only 5ish minutes there she told me I should leave and go to another auto zone because they were so busy (at this point there were three customers inside including myself). I did leave but I went to O’Reilly two blocks away where I was greeted with a smile and willingness to help. The test took no longer than five minutes, making me feel that it had nothing to do with not enough time and everything to do with an unwillingness to help. If you are at this auto zone just drive the extra couple blacks north and go to O’Reilly. I have had another experience at this auto zone that was fine but I wouldn’t risk going there again out of a desire to never interact with that horribly rude woman again.
BC
Brittani Carey
Jan 6, 2026
1.0
I hate to be this person, but the cashier I worked with today was very hard of hearing. I came in for oil and a filter, and It was impossible to complete my transaction in a satisfactory way. I ended up leaving with a filter that was more expensive than I wanted, and going down the street to Oreily’s for oil. Next time I’m just going to Walmart.
MG
Michael Garver
Dec 8, 2025
5.0
Lol went in and met the senior crew😄. The old guys joking and doing the normal grind, but they always have what I need and are happy to help. Thanks for your help!
MW
Mani Weaver
Nov 29, 2025
2.0
Who ever Norman is, he's the rudest person. He didn't care at all about what I was asking for, brushed me off so I ended up asking again with the exact part number I needed which I had to find myself. When Lexi (who was amazing helping everybody, being busy because Norman wasn't) she asked for help up front, Norman said "God Lexi, can't fing handle it".
Very unprofessional only reason this isn't 1 star is because lexi was working hard and was still nice.
The store is located at 4235 S Redwood Rd, Salt Lake City, UT 84123, United States.
What types of products does AutoZone Auto Parts carry?
They carry auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automobile brands are available at AutoZone Auto Parts?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can customers contact AutoZone Auto Parts for customer service?
Customers can call (801) 262-0144 or email customer.service@autozone.com for assistance.
What nearby automotive repair service can I visit for car care after shopping at AutoZone?
Meineke Car Care Center is located nearby and offers tire and automotive repair services, making it convenient to get repairs or maintenance after visiting AutoZone.
Are there any fast food restaurants near AutoZone Auto Parts for a quick meal?
Yes, there are multiple McDonald's locations, as well as Rancherito's Mexican Food and Taco Bell nearby, perfect for grabbing a quick bite before or after your visit.
Where can I find propane exchange services near AutoZone Auto Parts?
Blue Rhino Propane Exchange is nearby and offers propane supply services if you need a propane exchange.
How can I find more information or shop online at AutoZone?
You can visit the official website at https://www.autozone.com/locations/ut/salt-lake-city/4235-s-redwood-rd.html or shop online for in-store pickup and delivery.