Business Details
About
Car Rental Agency
Rent a car in 60 seconds! Budget Car and Truck Rental of Utah has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition.
Location
Hours
Reviews
2.3
179 reviews
5 stars
39
4 stars
18
3 stars
9
2 stars
7
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.
Reservation Issues
Many customers reported that their reservations were not honored, with vehicles unavailable upon arrival despite prior bookings.
Cleanliness
Several customers noted that the vehicles were dirty upon pickup, contributing to a negative rental experience.
Staff Attitude
Feedback indicated that staff members often displayed a lack of care and empathy towards customers, leading to frustration.
Overall Experience
The majority of reviews expressed dissatisfaction with the overall rental experience, recommending customers to seek alternatives.
- BHBrett Hart2 days ago1.0The customer service at this rental car facility is incredibly poor. The guy at the front counter (his name is Michael Stewart) was rude, didn't want to speak with me, then told me that I had to buy their rental car insurance...otherwise I couldn't rent with them. I travel often (for work) and rent cars all over the U.S. and have never had to deal with someone this rude at a rental car facility. I hope that this review reaches his supervisor.
- MWMatt WinderSep 22, 20251.0I had to rent a car for a few hours. When I got there, they asked for a card, which I complied. They told me since my bank is an online bank. I couldn’t use the bank card unless they have a local branch. What? They said they only accept credit cards. Not debit. I asked how come they don’t post that online when you go to rent the car? He yelled at me saying you either comply or get out of here. Then he told me, and when you do rent the car here you can’t park on our lot you have to park somewhere else. Again, what? Don’t rent a car from here. Ever!
- SJSabrina JollyAug 5, 20251.0Terrible customer service and smelly building. I walked out and went to enterprise just like the guy said to go to as I was walking out.
- CSChris SchmidtJul 29, 20255.0Michael is a homie, sorted out a huge issue for us.
- OPOrion T ParkerJun 26, 20251.0Never again personally.
Frequently Asked Questions About Budget Car Rental
What types of vehicles can I rent at Budget Car Rental in Saint George?
Budget Car Rental offers a wide variety of popular new cars, trucks, and vans, all with more features and fully loaded options.
What are the operating hours of Budget Car Rental?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.
Where is Budget Car Rental located in Saint George?
It is located at 58 North 700 East, Saint George, UT 84770, USA.
What payment options does Budget Car Rental accept?
They accept American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Does Budget Car Rental offer military discounts?
Yes, Budget Car Rental has discounts available for active military members.
How can I contact Budget Car Rental?
You can reach them at +1 435-652-8542 or email customercare@budgetutah.com.
Where can I find the best rental deals for Budget Car Rental?
You can find the best deals on rentals by visiting their rental deals page at http://www.budgetutah.com/rental-deals/.
What nearby car rental agencies are close to Budget Car Rental?
Nearby car rental options include Avis Rent A Car, Avis Car Rental, Budget Rent A Car, and Budget Truck Rental, providing you with multiple choices for vehicle rentals in the area.
Are there convenient places to get food near Budget Car Rental?
Yes, close by you will find Morty's Cafe, La Salsa Fresh Mexican Grill, Bombay Cafe, Daylight Donuts, and ONO KINE Shave ICE for various dining options before or after your rental visit.
What automotive services are available near Budget Car Rental?
Nearby automotive repair and parts services include St. George Muffler & Radiator and ATB Auto Repair LLC., in case you need vehicle maintenance or repairs.