Many customers praised the staff for being knowledgeable, friendly, and helpful, although some reported negative experiences with rudeness or lack of attention.
Quality of Work
Overall, customers were impressed with the quality of installations and repairs, noting attention to detail and professional results.
Pricing
Feedback indicated that prices were generally fair and competitive, with some customers mentioning that they felt they received good value for their money.
Timeliness
Several reviews highlighted the shop's ability to complete work in a timely manner, often finishing ahead of schedule.
MH
Mike Hainline
Dec 27, 2025
5.0
Outstanding service and great prices. I have purchased 6 complete stereo systems from them over the years and these guys are awesome to work with. They don’t try to pressure into buying anything and will help work with a set budget. I have also called with weird problems and they have always had the answer and always willing to help.
TG
tuff gang
Dec 20, 2025
1.0
Don’t price what they say.
CS
Chris Summit
Dec 13, 2025
1.0
Went in to get a radio for my new car and every question I asked I felt like I was annoying them and that they didn’t even want me to be there. They were extremely unhelpful and almost rude.
IS
Isaac Streeter
Dec 12, 2025
5.0
Bought a truck off marketplace with an aftermarket stereo that sounded *okay* at best- brought it to the hifi shop to have them clean it up and tune it etc and I’m blown away at just how much better it sounds. As a musician/ kinda audio guy myself i can really appreciate some good work and damn this is good. Fairly priced for sure and they even added a few things to make the interface a bit better. If you’re on the fence about having a pro audio shop do your car look no further than these dudes. I’ll probs be back !
AA
A A
Nov 10, 2025
5.0
Had a remote start & alarm installed here. Great workmanship and follow up service.
What are the regular business hours of the hi-fi shop in Roy, UT?
The hi-fi shop is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:30 AM to 4:00 PM. The shop is closed on Sundays.
Does the hi-fi shop accept walk-in customers?
Yes, walk-ins are welcome at the hi-fi shop, making it easy to get auto audio or vehicle security services without an appointment.
What products and services does the hi-fi shop offer?
The hi-fi shop offers car, marine, and UTV audio systems, mobile video, vehicle security systems, remote starters, dash cams and radars, smart start and DroneMobile systems, and window tinting services.
Which payment methods are accepted at the hi-fi shop?
The hi-fi shop accepts American Express, Apple Pay, Cash, Discover, Financing options, MasterCard, and Visa for customer convenience.
Is the hi-fi shop accessible for customers with disabilities?
Yes, the hi-fi shop provides a wheelchair-accessible entrance, parking, seating, and restrooms to accommodate all customers.
Can customers pick up their orders in-store at the hi-fi shop?
Yes, the shop offers in-store shopping and curbside pickup options for customer convenience.
What brands are available at the hi-fi shop for car audio and security?
The hi-fi shop carries reputable brands such as Alpine, Rockford Fosgate, Viper, Compustar, DroneMobile, iDatalink Maestro, Dynamat, UTV Stereo, Escort, SSV Works, SunTek, Stinger, JVC, Clifford, and Sirius.
How can customers reach the hi-fi shop by phone or email?
Customers can contact the hi-fi shop by calling +1 801-774-5445 or via email at JBHarris7Lexus@msn.com.
What nearby attractions or businesses can customers visit along with the hi-fi shop?
Nearby, customers can visit Precision Bowling and Sparetime Lanes for entertainment or enjoy dining at Jade Terrace, a Chinese restaurant. These are great options to consider before or after visiting the hi-fi shop.
Where can customers rent a car or party bus near the hi-fi shop?
Customers needing transportation can find Hertz Rent A Car and Entourage Party Buses close to the hi-fi shop, making it convenient to access reliable travel options.
Are there automotive services near the hi-fi shop to complement vehicle upgrades?
Yes, Automotive Specialist and U-Save Auto Sales are nearby, providing automotive services and used car options that may complement your visit to the hi-fi shop for audio and security upgrades.