Maverik

3.8
134 reviews

About

Gas StationConvenience StoreFast Food Restaurant
Maverik is Adventure's First Stop — the place to go for fuel, drinks, food and goodies on your way to life's thrills. Head in to fill your tank and grab some fresh-made BonFire food along with your favorite beverages and treats. Your adventure won't be the same without 'em.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Maverik
870 W Center St, Provo, UT
84601, United States

Hours

Reviews

3.8
134 reviews
5 stars
67
4 stars
28
3 stars
6
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and professionalism, others are reported to be rude and unhelpful.

Cleanliness

The cleanliness of the store and restrooms is frequently mentioned, with some customers noting that it is well-maintained, while others report issues with dirty facilities.

Food Quality

Food quality is inconsistent; some customers enjoy the offerings, while others complain about stale or poorly prepared items.

Payment Issues

Many customers experience problems with card readers at the pumps, leading to frustration and the need to pay inside.

Employee Behavior

There are reports of unprofessional behavior from certain employees, which negatively impacts the customer experience.
  • JK
    Jaden Kitchen
    Nov 7, 2025
    2.0
    Really friendly staff but their card readers on the pumps are HORRIBLE. It’s hit or miss every time! What a pain
  • AB
    Allison Baker
    Oct 28, 2025
    1.0
    Half of the card readers here don't even work. I'll spend 10 minutes driving from pump to pump and then leave without getting gas at all. All of them decline my card or say "See cashier". It's not a bank issue, my card works fine literally everywhere else. None of the pumps here work. If they would get the card readers fixed this would be a great location because it's right off the freeway. But right now you might as well go to the Chevron across the street, at least their pumps work.
  • JA
    Javier Aguirre
    Oct 22, 2025
    1.0
    ​"On Wednesday October 22,2025, the employee demonstrated a significant lapse in professional Customer Service and Communication Skills. A customer requested a specific volume of fuel (14 gallons), and the employee responded with unprofessional behavior, specifically laughing at the customer and stating, 'We don't do that; we add how much of money you want.' The employee then refused to assist or guide the customer further." ​Impact and Required Change: ​"This behavior violates your company's standards for professionalism. It created a negative and unwelcoming atmosphere and did not resolve the customer's need. All staff must be trained to handle customer requests politely, even when they relate to an unfamiliar procedure (such as requesting a volume amount instead of a dollar amount)." A different employee help me. demonstrated excellent customer service skills and professionalism. When a customer was unsure how to request a specific fuel amount, he didn't dismiss the request. Instead, he proactively offered the 'Fill Up'
  • SO
    Sherman On
    Oct 11, 2025
    5.0
    Fantastic Maverick gas station. Clean interior and exterior. I was able to get a good mix of Dr Pepper Zero and 3 NOS (5 calories) for only $6. I like the self checkout option.
  • JE
    john eubanks
    Oct 1, 2025
    1.0
    Manager watched the self check out fail for me just stared at me until I got in the regular line. Then proceeded to help the next several people in the self check. The workers are often rude. Worse maverik.

Frequently Asked Questions About Maverik

What services and products does Maverik offer at the Provo location?

Maverik offers fuel services including regular, premium, and diesel fuel, along with 24-hour restrooms. Products include coffee, BonFire grill food, snacks, beverages like soda and energy drinks, beer, hard seltzer, sandwiches, and convenience items.

What are the operating hours for Maverik in Provo, UT?

Maverik is open 24 hours a day, 7 days a week, including holidays, at this location.