Jiffy Lube

4.5
1111 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PROVO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
290 W 1230 N, Provo, UT
84604, United States

Hours

Reviews

4.5
1,111 reviews
5 stars
861
4 stars
124
3 stars
35
2 stars
22
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often completing oil changes and emissions tests in under 30 minutes.

Customer Service

Feedback was mixed regarding customer service; while some praised the friendliness and helpfulness of staff, others reported rude and dismissive behavior.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, citing high costs for services and unexpected charges.

Quality of Work

There were complaints about the quality of work, including issues with vehicle damage and being charged for unnecessary services.
  • KR
    Kevin Romero
    Dec 24, 2025
    1.0
    Their website said open but after driving 20 min to get here they were closed
  • IT
    Isaac Teuscher
    Dec 20, 2025
    5.0
    Good, fast service. Michael and Kevin did a great job. I went in for an emission check on a Saturday afternoon and they weren’t busy so it took 10-15 mins total. I think I read 5 pages of my book and they were done. Wifi and clean chairs to sit inside and wait while they are working on your car. For an emission check in Utah, they charged $47 and it’s extra if you want on the spot renewal with the DMV stickers there (I think $10 or so). Otherwise you can easily go on the DMV website REX.utah.gov and the DMV will mail you the stickers for free to save the extra $10 charge. Also jiffy lube has coupons and discounts of $10-15 available often. Ask or look online for a coupon. 🚗
  • TB
    Talmage Bird
    Dec 2, 2025
    5.0
    Great group here! Super helpful and kind!
  • SK
    Sumerlyn Kendra
    Nov 21, 2025
    5.0
    Alias is wanted we going to post him soon
  • RC
    Rachel Koller (Kitchen Cents)
    Oct 16, 2025
    5.0
    Staff has always been friendly. I get my oil changed here and they're usually fast, 20-30 minutes and if it's going to be longer then that they tell me up front.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service