Jiffy Lube

4.3
1272 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Provo. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
836 S University Ave, Provo, UT
84601, United States

Hours

Reviews

4.3
1,272 reviews
5 stars
903
4 stars
152
3 stars
52
2 stars
48
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to assist.

Service Speed

While some customers experienced quick service, others reported long wait times, particularly for oil changes and emissions tests.

Quality of Work

Feedback varied on the quality of service, with some customers noting thorough work while others reported issues such as improper installation or missed services.

Communication

Several reviews mentioned poor communication regarding wait times and service details, leading to customer frustration.

Pricing

Customers expressed mixed feelings about pricing, with some finding it reasonable, especially with coupons, while others felt it was overpriced.
  • TF
    Tahlia Forman
    Oct 10, 2025
    5.0
    Brad was seriously so nice, I’m not great at understanding car terms but he guided me through and was very kind!! Definitely coming back!!
  • EM
    Emily N Morin
    Oct 8, 2025
    5.0
    The service was fast and thorough. My tech found a problem that i wasn't aware of (missing cabin air filter) and found me a coupon to reduce the price. Overall, a great experience.
  • SW
    Sonny Wilson
    Sep 19, 2025
    1.0
    I had them change my oil in a pinch and they were nice enough to spill the oil out of the filter down the whole front end. I took it back they said they cleaned it up, but I cleaned it up twice that weekend. Don’t treated people like they don’t know what they are talking about when they point out what you did wrong.
  • FH
    Francisco Hernandez
    Sep 12, 2025
    5.0
    Rápidos y con muy buena atención, te preparan el coche detalladamente
  • PE
    paige earl
    Sep 2, 2025
    1.0
    I came here to get my emissions done. I have been sitting here for an hour and my car hasn't moved and neither has the car in front of me. I see the staff taking a lot of water brakes and chit chatting instead of getting to my car. If you want fast service... I recommend going somewhere else.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service