Jiffy Lube

4.6
939 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PROVO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3711 N 40 E, Provo, UT
84604, United States

Hours

Reviews

4.6
939 reviews
5 stars
754
4 stars
89
3 stars
23
2 stars
22
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the fast and efficient service, often completing oil changes and inspections in under an hour.

Customer Service

Overall, the staff were described as friendly, polite, and professional, with several customers highlighting individual employees for their exceptional service.

Upselling Concerns

Some customers expressed frustration with upselling tactics, feeling pressured to purchase unnecessary services or repairs.

Quality of Work

While many reviews noted satisfactory service, there were concerns about the quality of repairs, particularly regarding brake work and inspections.

Cleanliness and Organization

The shop was frequently noted as clean and well-organized, contributing to a positive customer experience.
  • JR
    John Reim
    4 days ago
    1.0
    Over priced. Impersonal service.
  • TW
    Tadlee Welty
    Dec 13, 2025
    2.0
    Today I went and bought a new battery and wipers at AutoZone and then went to get my oil changed at Jiffy Lube. I was informed that my wipers were showing some wear and tare and asked if I wanted new ones. I informed them I literally just replaced them 10 minutes ago. Then I was told that the battery had some corrosion and asked if I wanted to clean the terminals. I again informed them that I just replaced the batter 10 mins ago. Then they said all of my brake lights were working. Actually one was burnt out and they missed it. Did they even inspect my truck? That was 3 strikes for me. If you do an inspection be honest and do an inspection. I finished and paid, but I want to trust those who are working on my vehicle especially when it comes to changing oil.
  • AB
    Angela Bates
    Dec 2, 2025
    5.0
    The Provo Jiffy Lube was clean, well organized and friendly. Gabriel did a great job welcoming me to the shop and explaining everything to me. I was in and out in good time. They provided an emission test and On the Spot registration.
  • KB
    Kjersty Brady
    Nov 22, 2025
    5.0
    They were fast doing my oil change and didn’t recommend I pay a bunch for extra services.
  • MM
    Michelle Monk
    Sep 26, 2025
    5.0
    Every fall I get air put in my tires. I love that they do it for free! This time, I also asked them to put in washer fluid and they did that too. Such great service and Matthew and Gabe were really nice!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service