Business Details
About
Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Provo. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Location
Hours
Reviews
4.5
1,233 reviews
5 stars
967
4 stars
136
3 stars
27
2 stars
34
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for being friendly and helpful, while others were reported as rude or dismissive.
Service Speed
Many customers appreciated the quick service, often completing tasks in a timely manner.
Quality of Work
Concerns about the quality of work were raised, with reports of mistakes leading to further issues with vehicles.
Upselling Practices
Several reviews mentioned aggressive upselling tactics, with customers feeling pressured to purchase unnecessary services.
Management Response
Some customers noted positive interactions with management, who were responsive and offered apologies or discounts for poor service.
- CSCaleb SiebachNov 4, 20255.0Ron, and the other two guys I spoke to were extremely helpful. I asked to have two things done, and they checked and let me know that they actually didnt need to be done! They said they were all about me not spending money on things I didn't need. 100% Appreciate the candor, and service. Will visit in the future.
- BJBenjamin JensenOct 18, 20255.0Willy was kind truthful and open with me. Really appreciated it.
- NRNate RollinsOct 2, 20251.0Anytime I come to this jiffy, lube, whether it's for something major or something tiny, like just getting my registration done, they take forever and I end up leaving because they waste all of my time, they do not care about anybody, they only care about making it through the day they do not care about the smallest things or the customers.I will not be coming back to this jiffy. Lube, even if it's the only option, I'd rather wait and be expired and get pulled over
- DWDavid WhippleSep 30, 20255.0The manager is awesome at this jiffy lube. The people there know what they're doing.
- AOAubrianna OgdenJul 19, 20252.0Went in on Saturday 7/12 for emissions and oil change. Left with only an inspection and in my mind (I apologized later) I thought emissions also included tag renewal since I only go once a year. They seemed a bit annoyed but I didn’t think much of it. After 2 hrs (left at 5pm) I drove off only to realize my oil sticker and maintenance reminder were not changed. They were supposed to email my receipts but I didn’t get them until Monday mid morning when Travis, the manager called me about my survey concerns. Apparently there were two incidents that happened this same day. I took a picture and reset it myself. Monday comes and I have a dead battery. Travis, the manager was very respectful and understanding. He says the two guys that helped me were very new (Connor and another guy with shoulder length hair & mustache). Travis took full responsibility for what happened. Told him about my battery and he said it was checked, but low. I was not told that on Saturday. Tuesday, I get a “check brake system” alert. Emailed manager but no response (that’s fine I will go in that weekend) Alert disappeared next morning. Replaced battery Thursday morning since it died again. Now, 3:55pm today I have 4 maintenance alerts (engine oil, tire rotation, air filters, and spark plugs. I was told my oil was changed but they forgot to add sticker. I spoke to Ethan and sensed he thought I was in the wrong for these concerns. Told him I took the picture of my oil % after I left the garage last Saturday, asked him about air filter, spark plug, oil maintenance alerts and he kind of brushed them off. They were closing soon which I understood. I understand they are busy but not being aware of these issues for a whole week is concerning. The only alert left on is oil & filter. I left annoyed. I regret not speaking about brake system alert but told them everything else (battery, etc) My dad told me next day that he stopped going to this location this year after 25yrs. I’ve been going off and on for 10yrs. I may never come back.
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in Provo, UT offer?
Jiffy Lube in Provo provides oil changes, brake services, battery replacement, fleet services, tire services, and other preventive automotive maintenance performed by trained technicians.
Do I need an appointment to get my vehicle serviced at Jiffy Lube?
No appointment is necessary; you can visit Jiffy Lube anytime during their operating hours for service.
What are the operating hours of Jiffy Lube in Provo?
Jiffy Lube is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 5 PM, and is closed on Sundays.
How long does an oil change take at Jiffy Lube?
An oil change typically takes 15 minutes or less from start to finish, though additional services or busy times may add more time.
Does Jiffy Lube offer any discounts or coupons?
Yes, Jiffy Lube offers coupons which vary by location. Check their official coupon page on jiffylube.com for current offers.
Does Jiffy Lube service fleet vehicles?
Yes, Jiffy Lube accepts most fleet credit cards and services many national and local fleet vehicles. You can set up a fleet account through their fleet program.
What payment methods are accepted at Jiffy Lube?
Jiffy Lube accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby places to visit around Jiffy Lube in Provo?
Yes, nearby places include Beehive Bazaar (art gallery and gift shop), Done Cute (beauty and spa), and Revibe Thrift Swap (thrift store) for shopping and relaxation before or after your visit.
Where can customers wash their car near Jiffy Lube in Provo?
There are several car wash options nearby such as Take 5 Car Wash and Supersonic Car Wash, convenient for a quick clean after your service appointment.
Are there dining options close to Jiffy Lube in Provo?
Yes, Shirley's Bakery & Cafe, Magelby's, Oregano Italian Kitchen, and Tandoor Indian Cuisine are nearby great dining spots where customers can grab a meal while their car is being serviced.