Jiffy Lube

4.5
1236 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Provo. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1575 N Freedom Blvd, Provo, UT
84604, United States

Hours

Reviews

4.5
1,236 reviews
5 stars
968
4 stars
137
3 stars
27
2 stars
34
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted quick service, with many reporting fast turnaround times for oil changes and emissions tests.

Customer Care

Several reviews highlighted the kindness and helpfulness of the staff, with many customers appreciating the honest advice and lack of pressure to upsell services.

Inconsistency

There were mixed experiences regarding service quality, with some customers reporting issues with service execution and staff attitudes, leading to dissatisfaction.

Management Response

The manager was often mentioned positively for addressing concerns and providing good customer service, though some customers felt that staff training could be improved.
  • CM
    Cosmo Morgan
    Dec 17, 2025
    5.0
    The team here was the best, more services offered here than normal jiffy lives. Highly recommend for any alinements and balances.
  • EB
    Eric Bybee
    Dec 3, 2025
    1.0
    I have generally gotten okay service at Jiffy Lube in the past but today was an exception. Went in after school pickup for an oil change and emissions test w/ no cars in the bay in front of me and they took almost an hour just to do the oil change. I left before the emissions test b/c it was taking forever and my kids were hungry. Isn’t the whole point of this place to be able to get a quick oil change? It’s not rocket science.
  • SS
    Spencer S
    Nov 28, 2025
    4.0
    Lyndon did my service. He was quick and efficient. He also explained an estimate of when I would need to change my brakes and gave me peace of mind over the fact my brake lines were not leaking. He had me enter my information on the computer with the keyboard, which was funny. Anyway, good job guys. Thanks.
  • SS
    Shelli
    Nov 25, 2025
    5.0
    Kind and helpful. I did not need service and Jiffy Lube still helped me and checked my tires to make sure I would be safe on road. Thank you!
  • CS
    Caleb Siebach
    Nov 4, 2025
    5.0
    Ron, and the other two guys I spoke to were extremely helpful. I asked to have two things done, and they checked and let me know that they actually didnt need to be done! They said they were all about me not spending money on things I didn't need. 100% Appreciate the candor, and service. Will visit in the future.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service