Enterprise Rent-A-Car

4.1
464 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Provo, UT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Provo location today.

Location

Enterprise Rent-A-Car
485 S University Ave, Provo, UT
84601, United States

Hours

Reviews

4.1
464 reviews
5 stars
315
4 stars
46
3 stars
18
2 stars
22
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.

Vehicle Availability

Several reviews noted issues with vehicle availability, including receiving different cars than reserved and long wait times for rentals.

Cleanliness

While some customers reported clean and well-maintained vehicles, others experienced issues with cleanliness and odors in the cars.

Reservation Issues

Multiple customers expressed frustration over reservations not being honored, leading to dissatisfaction with their rental experience.

Overall Experience

The overall sentiment was mixed, with many positive experiences but also significant complaints regarding service inconsistencies.
  • CL
    Chris Loken
    Nov 15, 2025
    1.0
    DO NOT RENT FROM ENTERPRISE!! They claimed $7,000 of hail damage. I had the car for 23 hours and it was sunny with zero rain or hail. They did not notify me and went straight to my insurance filing a claim. A huge hassle to deal with for months. FRUADS! True scam artist. Makes you wonder how many people they have falsely accused and screwed over. Terrible terrible place. Will never rent again.
  • TB
    Travis Babcock
    Oct 21, 2025
    5.0
    I usually rent cars from the National Car Rental at the Salt Lake, Airport, but I live in Provo so that’s an hour drive each way. I decided I would try the Enterprise in Provo. It was great. Can’t believe I haven’t done it before. Staff was friendly and efficient and the after hours key drop off was easy.
  • AG
    Austin Geppert
    Oct 13, 2025
    1.0
    I would give zero stars if I could. “We will take any reservation regardless if we have the vehicle or not to get the business.” Never using enterprise again after years of using them. I trusted them to have the vehicle I reserved to make a job interview and thanks to trusting them I won’t be able to make it. Absolutely disgusting.
  • MQ
    Millie Quirindongo
    Sep 3, 2025
    5.0
    I liked that there was a good selection of vehicles available, and I was able to choose one that was perfect for my family trip.
  • CE
    Chasiti Erickson
    Aug 26, 2025
    1.0
    Eric scammed me out of $500 on an insurance rental . Made me take an optional insurance knowing liberty mutual won't pay . When he was asked of charges he denied them . Headquarters finally gave me a bill 3 days after they took my money. 7 days after my contract closed there own invoice even shoes they overcharged me for $187.60. Beware cancel your card after using enterprise in provo. Eric earned great commission. $54 for a 2 day rental and $500 for some optional insurance eric claimed i had to have only needed to send my declaration to liberty mutal and they will pay it eric said it was all a lie. Dam I got scammed. Please beware

Frequently Asked Questions About Enterprise Rent-A-Car

What rental services does Enterprise Rent-A-Car in Provo, UT offer?

Enterprise Rent-A-Car in Provo offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options and airport pick up service.

Where is Enterprise Rent-A-Car located in Provo?

It is located at 485 S University Ave, Provo, UT 84601.