Business Details
About
Car Rental AgencyTruck Rental AgencyBudget Car and Truck Rental
Rent a car in 60 seconds! Budget Car and Truck Rental of Utah has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition.
Location
Hours
Reviews
2.0
103 reviews
5 stars
19
4 stars
7
3 stars
3
2 stars
3
1 star
71
- ZCZayne CologieSep 20, 20241.0Worst rental place. The customer service was poor and even worst with customer support. I showed up to retrieve the vehicle I had made reservations on and they didn’t have it. They never notified me or contacted me stating that the vehicle wasn’t available. It was a complete waste of my time and didn’t get anywhere with customer support. Additional training should be provided on customer service with great communication skills. Communication is key for great customer service. Very disappointing!
- CBColin BrankinJul 22, 20191.0Horrible service. I reserved a car online and went to pick it up only to find a very rude Budget employee telling me that there are no cars and the reservation I made is meaningless. Do not trust this place to deliver on their promises!
- MTMartie TullisJul 3, 20195.0Reserved a car online a couple days in advance. When we got there, Juan was super personable and helpful. He got us the car and had even offered the couple before us his company car in a last-minute booking. He let us change drop off locations with no issue. We were hesitant to book based on the reviews, but we had a great experience.
- DQDr. Kevin QuarantaJul 9, 20184.0I reserved a car in advance. Although they didn't have a car available , within an hour they got us a car from the Salt Lake Airport. Plus they gave us an upgrade, which I appreciated. After I dropped the car off and flew home, I realized I had left my car's fab in the rental car glove compartment. After a few days and several phone calls and e-mails someone got back to me and found the key fab. I just wish it was easier to contact a real person at the desk or on call and that they had responded faster to my panicked phone calls and e-mails. But in the end, they did what I suppose they could do.
- DBdoug barlowMay 27, 20181.0We had reservations and we're told twice that someone would be there. Waited 3 hours in hopes that someone would show up. Seems to be a theme if you look at the other reviews. Avoid this place if at all possible.
Frequently Asked Questions About Budget Car and Truck Rental
What types of vehicles are available for rent at Budget Car and Truck Rental in Provo?
Budget Car and Truck Rental offers a wide variety of popular new cars, trucks, and vans with fully loaded features and newer models.
What are the business hours for Budget Car and Truck Rental in Provo?
The rental office is open Monday, Thursday, and Friday from 8:00 AM to 5:00 PM, Tuesday from 4:00 PM to 7:00 PM, and Wednesday from 10:00 AM to 7:30 PM. It is closed on Saturdays and Sundays.
How quickly can I rent a car from Budget Car and Truck Rental in Provo?
You can rent a car in as little as 60 seconds at Budget Car and Truck Rental.
What payment methods are accepted at Budget Car and Truck Rental in Provo?
They accept American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Does Budget Car and Truck Rental in Provo offer any discounts for military members?
Yes, Budget Car and Truck Rental offers discounts for active military members.
What is the contact email and phone number for Budget Car and Truck Rental in Provo?
You can reach them via email at customercare@budgetutah.com or by phone at +1 801-377-9313.
How can nearby Provo Municipal Airport be helpful when visiting Budget Car and Truck Rental?
Provo Municipal Airport (PVU) is close by and convenient for travelers looking to rent a car immediately upon arrival in Provo.
Are there other car rental agencies near Budget Car and Truck Rental in Provo?
Yes, nearby options include Alamo Rent A Car, Hertz Rent A Car, National Car Rental, and Hertz Car Rental - Provo West Mike Jense Parkway for alternative rental choices.
What flight schools are located near Budget Car and Truck Rental in Provo?
Nearby flight schools include UVU Aviation, Pilot Makers Advanced Flight Academy, and ATP Flight School, which may be useful for students or aviation professionals visiting the area.
Can I find aircraft-related services near Budget Car and Truck Rental in Provo?
Yes, nearby aviation-related services include Provo Heliport, Aero Dynamic Jets airline, Alpine Air Express freight service, and Mountain West Helicopters for various aviation and travel needs.