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For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Pleasant Grove.
Customers frequently praised the quick service, often completing oil changes in under 20 minutes.
Customer Service
The staff received high marks for being friendly, helpful, and non-pushy, creating a welcoming atmosphere.
Transparency
Many reviews highlighted the transparent pricing and clear communication about services, with no pressure to upsell.
Mixed Experiences
While most feedback was positive, some customers reported issues with upselling and service quality, particularly regarding battery replacements and emissions testing.
Convenience
The ability to stay in the car during service was a significant plus for many customers, enhancing the overall experience.
BR
Benjamin Roberts
2 days ago
1.0
Absolutely horrible experience. I got my oil changed 01/10/2026 to be ready to drive 12 hours home to New Mexico the following morning. I come out side to get in my car and lo and behold there is oil everywhere leaking from the filter. Is is absolutely unbelievable and unacceptable for a place that almost exclusively does oil changes.
RH
Ryan Holloway
3 days ago
1.0
BEWARE!!!!
Shorted my battery during Emission test, why?….they didn’t give us a good answer.
Completely cleared the vehicle computer and were not able to do the test. Had to jump the car to get it to start. Blamed us for the entire ordeal. Battery has never given us trouble.
Now I have to drive for 2 weeks before I can come back for a test.
HORRIBLE EXPERIENCE
Lynn, contact me directly.
ES
Erica Spring
Dec 30, 2025
3.0
I love coming to the PG Valvoline as they are always kind and so fast but this visit wasn’t great. They had this new lady (red hair, heavier set), who I think is from a high up company who was not very kind to the manager or employees. I’m pretty sure the managers name is Alec but he was super friendly as usual and doing everything that they do at the beginning and this lady is being really condescending and basically telling him out loud everything he did wrong because they didn’t do like one thing or something. As they were doing safety checks and working under my hood I can hear this lady tell him “no wondering your team is the way it is” and was telling him how basically their team sucks. She was loudly telling him hypercritical things and he was trying to just get my stuff done so I could leave. Granted I’ve never worked in this industry/this job so I’m not sure how things are ran but I do know she was super unprofessional with the way she was addressing him and his team. Constructive criticism is always great but actively belittling them in front of customers is just poor judgment. Like I said before I love this store but if she is there again or takes over as manager, I will never go back and go to one way closer to my house. She really put a negative image on how I view this company.
BJ
Bradley Johnston
Dec 10, 2025
5.0
Incredibly fast and efficient team. I came in planning for an hour and spent less than 20 minutes. They even found a mistake make by a different quick lube shop. I will be returning
DC
Dawn Curtis
Dec 4, 2025
5.0
Super quick and easy. Kind and helpful staff. So nice not to leave the car. They were very transparent with me and not push. I've always gone to a different company out of habit, but I will definitely go to Valvoline again!