Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Turf Farm Way in Payson, UT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Payson, UT or call us at (801) 465-4023.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
324 reviews
5 stars
217
4 stars
53
3 stars
24
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews indicated issues with product availability, with customers expressing frustration over items listed as in stock but not actually available.
Mixed Experiences
While many customers reported positive experiences, there were notable complaints about unhelpful staff and poor service in some instances.
Knowledgeable Staff
Customers frequently highlighted the staff's knowledge and willingness to help with automotive issues, contributing to a generally positive perception.
Store Cleanliness
Some reviews mentioned concerns about the cleanliness and organization of the store, impacting the overall shopping experience.
- MSMegan SpottenOct 23, 20255.0They have the best customer service in Utah county. They were wonderful to work but special shout out to Tasha. Will go here from now on.
- MRMason RoosJun 25, 20255.0Great service, quick and kind.
- NNNancyJun 1, 20255.0I was on a trip from Cedar City to the airport in Salt Lake. Just before Mona my engine light came on and the car became gutless. My brother was driving and we stopped to see if we could clear the code and go on. That didn’t work, something was definitely wrong. We made it to the Auozone store and asked the guy if he could help us. He was very helpful. Answering all my questions without acting like I was an idiot. We got it figured out through about an hour of reading codes and testing things. We ended up buying exactly what was needed and not pressured into getting anything else. All in all I hope if I ever have car problems it is near this store.
- NSNathan SMay 29, 20255.0Yesterday I had ordered a part for my car. The person who took the order informed me the part would arrive by 1:00PM A little after 1:00PM I had not heard from them that the part had arrived. Having the old one removed and still waiting on the part, I called to see if it was there. Was told to call back at 1:30PM if I had not heard from them. Around 1:45PM I called and the person that answered the phone was very disrespectful to me. Accused me of bugging them because I was calling to check on if the part was there. He would not confirm if the part would even be there on the next hub run. I asked if he could call the Orem hub and see if my part had even gotten shipped. He told me that wasn’t his job to check on my part. He said that I was more than welcome to call myself. Eventually he did call and verify my part would now arrive at 4:00PM. There was much more to this conversation but I will choose to leave it there. At that point I decided this was the last part I would ever buy at AutoZone. 2 hours later I received a call from the store manager, who was on her day off. She wanted to know what happened so I explained. She was so apologetic and kind and said she was so sorry that I was treated that way. I was way impressed by her level of concern and her desire to make things right. Because of her professionalism in handling this matter I will continue to be a regular customer of the Autozone in Payson Ut!! Because of what she did I am giving her and most all of her other employees a 5 star review. Thank You very much!!!
- SCSam CamaraAug 21, 20224.0Very Helpful. They took the time and used their tools to help change the Bulbs on my Rear Lights.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Payson, UT?
AutoZone Auto Parts in Payson is open Monday to Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Payson?
AutoZone Auto Parts is located at 1292 W Turf Farm Way, Payson, UT 84651, USA.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup or delivery options?
Yes, they offer in-store pickup, same day delivery, and curbside pickup services.
What brands can I find at AutoZone Auto Parts in Payson?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Payson for customer service?
You can call them at (801) 465-4023 or email customer.service@autozone.com.
Are there other automotive-related businesses near AutoZone Auto Parts in Payson?
Yes, nearby automotive businesses include another AutoZone, Big O Tires, Quick Quack Car Wash, and Texaco Station Payson.
What medical facilities are located near AutoZone Auto Parts in Payson?
Nearby medical facilities include Intermountain Physical Therapy Payson, Intermountain Payson Clinic, and Payson InstaCare urgent care clinic.
Are there dining options close to AutoZone Auto Parts in Payson?
Yes, nearby dining options include Costa Vida - Payson (Mexican restaurant), KFC, Mo’ Bettahs Hawaiian Style Food, Taco Bell, Arby’s, Sip-N Drinks & Treats, and Papa John’s Pizza.
Does AutoZone Auto Parts in Payson provide services besides selling auto parts?
AutoZone also offers tool rental service and auto tune-up services at this location.