Safelite AutoGlass

4.0
244 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Get your auto glass damage fixed with the safety of contact free services and the expertise you expect from Safelite AutoGlass. Leave your keys on the dash prior to mobile service or drop your car off at our location. For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Orem area, turn to Safelite AutoGlass. Those in Orem and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 1207 W. 800 N., we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1207 W. 800 N., Orem, UT
84057, United States

Hours

Reviews

4.0
244 reviews
5 stars
165
4 stars
13
3 stars
8
2 stars
7
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the technicians for their professionalism, efficiency, and quality of work, with many noting quick repairs and thorough explanations.

Communication

While many reviews highlighted excellent communication from technicians, several customers expressed frustration with the automated phone system and difficulty reaching a real person.

Pricing Issues

There were mixed reviews on pricing, with some customers feeling the costs were high or inconsistent, while others found the service to be worth the price.

Customer Experience

Overall, many customers reported positive experiences with friendly staff and a smooth process, although some had significant complaints regarding service failures and poor follow-up.
  • BL
    Brent Larsen
    Jan 2, 2026
    4.0
    The service and price and value were great! I would have given 5 stars but the first time a tech came to replace my windshield he noticed that the new glass was broken. He should have noticed this before coming to replace my glass. Thank for the great service!
  • SW
    shay w
    Dec 30, 2025
    1.0
    My windshield was leaking on the inside of my car, under the visors was wet and leaking on my dashboard. If I could Give no stars that’s what this rating would be. Cody the manager was horrible To work with… I had to go through satellite but ended up Going to the American Fork location because he didn’t seem to care at all. But if I could’ve Gone anywhere else I would have! Safelite is huge and has contracts with insurance companies so You have to Go to them, if you can go anywhere else I would strongly advise You do that.
  • JW
    Jeffery Wilson
    Dec 8, 2025
    1.0
    It took a month with 3 different rescheduled visits. It was very painful.
  • DW
    David Woolsey
    Nov 13, 2025
    5.0
    I had a really big rock chip in my windshield and Chance at this Safelight was waiting for me when I got there. It took him a grand total of 10 minutes to fix the chip! He said that there might be a small indent where it was, but that it cleaned up pretty well. Pretty well? It was amazing! It took me a solid 3 minutes of looking before I found the smallest hint of what used to be the rock chip. It's like it never happened! Well done, Chance!
  • JS
    Jayson Sykes
    Oct 20, 2025
    1.0
    Safelite will happily schedule an appointment and then have to reschedule last minute (which doesn't work if you are traveling and stranded until it gets fixed) then have the nerve to tell you it takes up to 10 days to issue a refund. Luckily someone local could do it.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Orem offer?

Safelite AutoGlass in Orem offers auto glass installation and repair, vehicle glass repair and replacement, windshield chip, crack, and general repairs, windshield wiper replacement, same-day service, and insurance paperwork processing.

Where is Safelite AutoGlass located in Orem?

Safelite AutoGlass is located at 1207 W. 800 N., Orem, UT 84057, USA.