Business Details
About
Car Wash
Discover the Quick Quack Difference in Orem, UT! Our fast, fun, and eco-friendly car wash leaves your vehicle sparkling in just three minutes. Unlimited Car Wash Members save even more time and money with Member Quick Lane Access. Our innovative technology includes a Triple-Foam Wash, 3-Step Paint Sealant Process, Tire Shine & Wheel Bright, and our exclusive Ceramic Duck Coating for lasting protection against the elements. With our Clean Car Guarantee, if you’re not 100% satisfied, we’ll rewash your car on the spot. Plus, you can enjoy free vacuums and dash wipes to keep your interior spotless. A clean car has never been so easy–or so quick.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
2,339 reviews
5 stars
1,887
4 stars
210
3 stars
86
2 stars
54
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Isaac, Kelsie, and Adam for their exceptional service.
Wash Quality
While some customers were satisfied with the cleanliness of their cars, others reported issues with incomplete washes and damage to their vehicles.
Communication Issues
Several reviews mentioned poor communication from staff, particularly regarding closing times and handling customer concerns.
Overall Experience
The overall experience varied significantly, with some customers expressing high satisfaction while others reported serious issues that deterred them from returning.
- CJChristine Johnson3 days ago5.0We live quick quack! Andrew always is so great with the customers, and I only hear good things from his team too. This is our favorite location.
- RLRebekah Louder3 days ago1.0Quick Car Wash Orem location. I am extremely disappointed with my recent experience. Despite being a loyal customer, have loved my experience with past staff employees, my tire slipped off the track, and employee Cody was incredibly rude, yelling and blaming me without accountability. When I told her she was being rude and did not need to be so rude towards me in her manners, yelling, eye rolling, tone and glaring stance, she dismissed me and said, I am not being rude. The manager, Andrew, escalated the situation further, becoming aggressive and dismissive, refusing to validate my concerns. Yelling at me to move because cars were behind me in line. Unprofessional and intimidating behavior from both. I walked out emotionally attacked, feeling utterly threatened and blamed. Cody’s rude yelling and aggressive tone left me shaken, refusing to own her mistake. Manager Andrew’s aggressive stance, towering over me as a small woman of 5’4”, him being over 6 ft, felt like an abuse of power—intimidating and abusive behavior that escalated everything. Their dismissive attitudes showed no accountability or empathy. Unacceptable behavior from staff. Their lack of training is deeply concerning and needs to be addressed. No one has the right to tell you how you feel or the experience you experienced. When an employee is at a job, they are a representative of the company and its training. These are young adults who have no respect for a woman or customer.
- DMDonny McGinnisJan 3, 20261.0Horrible customer service highly recommend not using these guys.
- ZBZakary BensonDec 17, 20251.0We entered the car wash around 7:00pm. The employees did not mention anything about them closing, and still charged us the full amount despite taking all of the towels away and turning off the vacuums. I even spoke to some employees about giving us a towel for a minute to clean our car and they refused, saying they were closing. Then why did you let us go through the car wash and charge us the full amount? Inconsiderate staff and horrible communication, especially deterring during the holiday season. Take your money elsewhere.
- JHJolene HarperDec 15, 20255.0Great customer service! Everyone is always super nice and friendly! I love the vacuums and the dash wipes! I recommend Quick Quack to anyone who needs a fast and super clean wash!