Customers consistently praise McFarland Auto for their honesty and integrity, often stating they trust them more than any other mechanic.
Customer Service
The staff is frequently described as friendly, knowledgeable, and professional, providing excellent communication and support throughout the repair process.
Quality of Work
Many reviews highlight the high quality of repairs and maintenance, with customers noting that their vehicles are well taken care of and run smoothly after service.
Fair Pricing
Customers appreciate the reasonable pricing and transparency regarding costs, often mentioning that they feel they receive good value for the services provided.
Loyalty and Longevity
Numerous customers have been returning for years, some for decades, indicating a strong sense of loyalty and satisfaction with the service received.
AM
Aaron Medford
5 days ago
5.0
We have been going to McFarlane automotive for a good 30 years. We know Jim, Jess, Dan and Will! We take all of our cars and for repairs and know that they are honest and do good work.
KH
Katie Hable
6 days ago
5.0
These guys are the best! Very professional, explain things in ways I can fully understand, talk me through all our options, and recommend what is best for the long run. Don't think I will trust anyone else with my car.
AC
Amy Crowley
Oct 30, 2025
5.0
McFarland is the only place I trust.
SM
Scott E. Morris
Sep 29, 2025
5.0
Good mechanics are like finding a good doctor once you find one, stick with them for life. These guys are very knowledgeable and will always let you know if your car is just not worth saving.
Even the weirdest problems with old cars they will solve in a reasonable amount of time and give you options to whether or not it’s a good idea to keep the car going or just junk it to Get a new one.
We moved all the way up to Salt Lake and we still drive down there 45 minutes to go to them over anywhere else that might be nearby.
Me and my family are a second generation customers to these amazing mechanics.
Frequently Asked Questions About McFarland Automotive
Do you work with after market warranty programs?
Yes, we accept and process claims for aftermarket warranty programs. Our service center is equipped to work with various warranty providers to ensure your vehicle repairs are covered appropriately.
Do you offer emissions testing?
Yes, we provide comprehensive emissions testing services. Our facility is equipped with state-of-the-art diagnostic tools to accurately assess your vehicle's emissions performance and ensure compliance with local regulations.
Do you offer warranties on your work?
Yes, we provide a 12-month or 12,000-mile warranty on our services. This warranty coverage demonstrates our commitment to quality workmanship and customer satisfaction, particularly for auto AC repairs in Orem, UT.
Do you have ASE certified technicians?
Yes, our technicians hold ASE certifications. This ensures our team is well-qualified to diagnose and repair various automotive issues, including AC problems. It's worth noting that, according to CARFAX, a car's AC condenser typically requires replacement after approximately 10 years of regular use.
What types of automotive services do you offer?
We offer a comprehensive range of automotive services tailored to meet diverse customer needs. Our specialties include brake repairs, timing belt replacements, water pump services, suspension alignments, engine repairs, axle work, emissions services, catalytic converter maintenance, and auto air conditioning repairs in Orem, UT. We also provide general diagnostics and scheduled maintenance services. Please contact us for more detailed information about our offerings.
What are your business hours?
Our operating hours are Monday through Thursday from 8:00 AM to 5:30 PM, and Friday from 8:00 AM to 5:00 PM. We are closed on Saturdays and Sundays.
Do you accept claims from aftermarket warranty programs?
Yes, McFarland Automotive accepts and processes claims for various aftermarket warranty programs to ensure your vehicle repairs are covered.
Does McFarland Automotive offer vehicle emissions testing?
Yes, they provide comprehensive emissions testing services with state-of-the-art diagnostic tools to ensure compliance with local regulations.
Is there a warranty on the automotive services provided?
Yes, McFarland Automotive offers a 12-month or 12,000-mile warranty on their services, including auto AC repairs in Orem, UT.
Are the technicians at McFarland Automotive ASE certified?
Yes, their technicians hold ASE certifications, ensuring qualified diagnosis and repair of automotive issues including AC problems.
What types of automotive services are available at McFarland Automotive?
They provide a wide range of services including brakes, timing belt replacements, water pumps, suspension alignments, engine and axle repairs, emissions testing, catalytic converter work, and auto air conditioning repairs.
What are the business hours of McFarland Automotive?
Their hours are Monday to Thursday from 8:00 AM to 5:30 PM, and Friday from 8:00 AM to 5:00 PM. They are closed on Saturdays and Sundays.
What payment options does McFarland Automotive accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby places to visit before or after a service appointment at McFarland Automotive?
Yes, nearby you can enjoy dining at Los Catrachos LLC, a Honduran restaurant food truck, or visit entertainment venues like Miracle Bowl for bowling and Nickel City arcade.
How can nearby places help me when visiting McFarland Automotive?
Nearby establishments such as Texaco Station Orem can refuel your vehicle before service, and food spots like Sushi Ya offer convenient dining options during your wait.
Are there fitness or wellness centers near McFarland Automotive where I can spend time while my car is being serviced?
Yes, Total Health & Fitness gym and The Iron Sanctuary gym are close by, providing excellent options to work out or relax during your visit.