Jiffy Lube

4.6
1548 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in OREM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
809 N State St, Orem, UT
84057, United States

Hours

Reviews

4.6
1,548 reviews
5 stars
1,237
4 stars
169
3 stars
40
2 stars
34
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and helpful, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the quick service times, with customers frequently mentioning being in and out within 10-30 minutes.

Honesty

Several customers appreciated the transparency and honesty of the staff, particularly in not upselling unnecessary services.

Cleanliness

Customers commented positively on the cleanliness of the facility and the attention to detail, such as vacuuming and cleaning windshields.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to service quality and communication issues.
  • MA
    Martha Adame
    Oct 23, 2025
    5.0
    Customer service was excellent. Treat people with respect and kindness.
  • TE
    Troy Eddy
    Sep 13, 2025
    5.0
    Great staff and quick service. My go to for emissions. Lady fell asleep in the lobby and the staff let her sleep which was kind.
  • SK
    Stuart Kirkham
    Aug 15, 2025
    5.0
    Excellent customer service and speed. I came in for an oil change and tire rotation and was in and out within 20 minutes. Will be returning!
  • LL
    Ledesma
    Jul 15, 2025
    5.0
    They are so nice and patient, they explain me everything
  • DG
    Dane G
    Jun 14, 2025
    5.0
    This crew is amazing. I was in and out in less than 10 minutes. And Kaden especially was very helpful and professional. I had just taken my car somewhere else and was relieved to interact with very competent employees.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service