Jiffy Lube

4.6
1211 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in OREM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
991 S. State Street, Orem, UT
84097, United States

Hours

Reviews

4.6
1,211 reviews
5 stars
1,015
4 stars
90
3 stars
22
2 stars
26
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Brody and Stockton.

Efficiency

Several reviews highlighted the quick service, with many customers noting they were in and out in a timely manner.

Upselling Concerns

Some customers expressed frustration over perceived upselling tactics, feeling pressured to purchase additional services they did not need.

Mixed Experiences

While many had positive experiences, there were notable complaints about poor service and mistakes, such as incorrect oil changes and miscommunication.

Cleanliness and Comfort

Customers appreciated the clean waiting area and the overall comfort of the location.
  • SJ
    Scott Job
    4 days ago
    5.0
    It was an oil change and a check on a few other items. (Including shocks and struts and suspension) It was a great experience. We were in and out in a short time and I felt like I got honest answers on my suspension needs. They didn’t pressure me to act on it. I appreciated that and will go back when I have time to get the needed work done.
  • JG
    Jacob Gibson
    Nov 4, 2025
    5.0
    If I could, I’d rate higher than five stars. Because an hour and a half left in their day, I needed to get my brakes fixed. They worked with me, ordered rotors and pads, and even stayed late to get it completed, and really took care of me. This crew is the best!
  • JG
    J G
    Nov 3, 2025
    1.0
    The front desk lady charged me 120$ for an oil change that I paid 60$ for at same location in Provo. She always tried to overcharge customers for oil changes for no apparent or justified reason. Never going back there!
  • SW
    Spencer Wright
    Oct 14, 2025
    5.0
    Spencer men
  • JC
    jessica chaney
    Aug 5, 2025
    5.0
    Super helpful Staff did a great job. And helped me understand what needed to be done.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service