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Jiffy Lube

4.6
(1215 reviews)

Business Details

991 S. State Street, Orem, UT
84097, United States
(801) 225-0703
https://www.jiffylubeutah.com/

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in OREM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
991 S. State Street, Orem, UT
84097, United States

Hours

Reviews

4.6
1,215 reviews
5 stars
1,020
4 stars
89
3 stars
22
2 stars
26
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who provided exceptional service.

Efficiency

Numerous reviews highlighted the quick service and minimal wait times, with many customers expressing satisfaction with the speed of their oil changes and other services.

Upselling Concerns

Several customers expressed frustration over perceived upselling tactics, with some feeling pressured to purchase additional services they did not need.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding poor customer service from specific employees and issues with service quality, such as incorrect oil being used.
  • LL
    Larry Lee
    Feb 7, 2026
    5.0
    Great service , helpful patient and friendly. I will be coming back to this location 991 S State St. OREM.. Stockton, Ben and the crew were all very helpful and friendly. . They were patient with my questions. THANK YOU!!
  • ML
    Madison Libby
    Feb 6, 2026
    5.0
    Somebody give Kiki a raise! As someone is does not speak the language of cars, it was a great comfort to have kiki there translate for me. Spencer, jesse, and miguel were also very friendly and professional. You have a great team here.
  • IR
    Ian Rodriguez
    Jan 26, 2026
    5.0
    I was lazy to do my oil change, lol. Brought in a silver Ford mustang. Didn’t catch the name of the guys on the bays or the blonde haired woman up at the front. But Everyone was super chill. Knowledgeable. I’ve been Hearing them explain to the customers before me on why they needed things done on their cars. Freaking great experience . 5/5 stars for this awesome team 🫡
  • S8
    Shazam 804
    Dec 30, 2025
    5.0
    Who hasn't had that feeling when you see some engine light pop on in your car?! My coolant light came on this morning and I was anxious about driving 33 miles to work. I stopped into the Orem station and Matt and Mark were freaking fabulous💯 they took the time to explain how the lights work and what they mean and when it's critical is how much time do I really have. They also told me they do brakes and other things as well...and EV system checks too! This location earned my trust today.
  • FC
    Foster Curtis
    Dec 20, 2025
    5.0
    Super great service! The staff were super kind and very helpful. Wonderful experience!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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