Business Details
About
Auto Body ShopAuto Body RepairAuto Glass ShopAuto Dent Removal ServiceAuto Restoration Service
At Art City Auto Body - Orem, here we are your trusted collision center and auto body repair shop, dedicated to providing top-quality craftsmanship and an exceptional experience. Whether you're a walk-in customer or working with insurance companies, our mission is to ensure every visit to Art City Auto Body is a 5-star experience. We have a great team of skilled professionals and a commitment to excellence, we take pride in restoring your vehicle to its pre-accident condition. Choose us for reliable, high-quality auto body repairs that you can trust.
Location
Hours
Reviews
4.8
146 reviews
5 stars
134
4 stars
5
3 stars0
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service, highlighting staff members like Joe and Ben for their friendliness and helpfulness.
Quality of Work
Overall, customers were impressed with the quality of repairs, often stating that their vehicles looked brand new after service.
Communication
Frequent mentions of clear and consistent communication throughout the repair process were noted, with many customers appreciating regular updates.
Timeliness
Several reviews highlighted the quick turnaround times for repairs, with many vehicles being completed faster than initially estimated.
Value for Money
Customers frequently commented on fair pricing and good value for the quality of work received, often noting lower estimates compared to competitors.
- CRChad ReedDec 27, 20251.0I have never left a negative review for any business but I had a very disappointing experience with Art City in Orem. Missed deadlines, no communication, and several mistakes that were only addressed after I discovered them myself and followed up. My truck was also returned damaged (broken side mirror that had been electrical taped back on as if I wouldn't notice), and although Art City agreed to fix the damage, they did not disclose it upfront - I had to call them. On top of all of this, the work I paid them for was done poorly. I had to bring the truck back for a dent repair to be redone and the two body panels they repainted are a noticeably different shade of red than the rest of my truck. They also failed to correctly reinstall my windshield trim and left black windshield sealant smeared on the corner of my windshield. I brought the truck back once already and was hoping it would be resolved, but there are still problems. At this point it seems like I would be better off just paying another shop.
- RRRaven RodriguezOct 29, 20255.0Ben was amazing! Working with Art City Auto Body makes the entire process so simple. The best customer service :)
- RCRafael CarrilloOct 29, 20255.0Excelente toda la atención y el trabajo que realizaron , son los mejores !
- KSKami ShoellOct 2, 20255.0I am very impressed with Art City. First the customer service was great! I know nothing about cars and they answered all my questions without making me feel like I was an idiot. They kept me informed through out the whole process. And most importantly, the work done was AMAZING! My car was hit while parked and they made everything look brand new. Good quality work. Ben, Daniel and team are great!
- JAjose arceAug 28, 20255.0Great costumer service! OUTSTANDING results! MIL GRACIAS!!!!!!
Frequently Asked Questions About Art City Auto Body - Orem
What types of auto services does Art City Auto Body - Orem provide?
They offer collision repair, auto body repair, auto glass services, dent removal, and auto restoration.
What are the business hours of Art City Auto Body - Orem?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on weekends.
How can I contact Art City Auto Body - Orem for inquiries or appointments?
You can call them at +1 801-375-7586 or email est@artcityautobody.com. More information is also available on their website's contact page.
What payment options are accepted at Art City Auto Body - Orem?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Invoice, MasterCard, PayPal, Samsung Pay, and Visa.
Since when has Art City Auto Body - Orem been serving the community?
They have been established since 1997, providing quality auto body services.
How does Art City Auto Body - Orem ensure quality customer experience?
They focus on top-quality craftsmanship with a skilled professional team dedicated to making every visit a 5-star experience.
What nearby auto-related services can I find close to Art City Auto Body - Orem?
Nearby services include Advanced Collision Repair, Ace Collision, Capital City Automotive dealership, Stauffer's Towing & Recovery, and Commercial Tire repair.
Are there any nearby car rental services for customers visiting Art City Auto Body - Orem?
Yes, Superior MK Rentals is a nearby rental service that customers can use while their vehicle is being repaired.
Which nearby places offer food options if I want to dine near Art City Auto Body - Orem?
Greenhollow Catering, Culinary Crafts, and Cinnaholic offer catering and dining options nearby for customers during their visit.
Is there a nearby gas station or convenience store to Art City Auto Body - Orem for refueling or quick errands?
Yes, the Sinclair Gas Station and Sinclair store are nearby for gas, convenience store needs, and automotive parts.