Take 5 Car Wash Utah

Reviews

• BH

  Brent Hales

  4 days ago
  1.0
  I have been loyal to this company for over 5 years and today, even though they still have the same logo and i still paid this company my monthly full membership dues they decided to take there loyal customers and push them out. Why are they charging me if they won’t let me go through the car wash? Loyalty to customers is everything and they have lost my trust. Do not trust this company!
• YY

  YETI

  Dec 18, 2025
  3.0
  It does an ok job getting the main areas, but misses the mark entirely on my wheels. I have to use a microfiber rag to get the brake dust off, even after the wheel cleaners. They don't do diddly squat.
• JS

  Jennifer Searcy

  Dec 18, 2025
  1.0
  Have had a premium membership for years, got my truck washed today, very little soap or water came out. Talked to the employees, they did not care at all. Asked to talk to the manager, they said no, he is off today, asked for a refund, they said no, asked to cancel my membership, they said we can’t do that. Very disappointed, worse service ever. Do not go here!
• DD

  Disneyfamily6

  Dec 3, 2025
  1.0
  On 30 Oct. I went through the wash in S. Ogden. Everything was normal as I have the monthly membership. As the vehicle was beginning to pass the second set of vertical rotating brushes I heard a very loud bang. I thought at 1st it was the passenger side mirror being folded in, but it was still out. I didn't think much of it until I started through the dryers when I noticed the antenna was pointing 45° to the right. I accelerated out of the tunnel and parked to see what happened. After I parked, still on property, I found the right-hand fender/corner panel had been pulled away from its normal place slightly dislodging the mirror mount as well. I went to the office to report the damage and met with Ryan. He came out to take pictures and a statement from me regarding the process of events. We both had a lighthearted conversation as I was understanding that sometimes things go wrong with machinery. We discussed the timeframe in where I should be hearing back from someone as the wash was changing ownership that day as well. I asked him if I don't hear anything by the 6th of Nov if I should reach out. He agreed and I waited. On Sat. the 8th I returned to the wash to meet with Ryan, however he was off, so I waited until the next Mon and returned. Ryan at that point admitted that he'd forgotten to file his report and would do it at that time. It is my opinion that I have done what is necessary and I shouldn't need to continuely attempt to chase down a resolution. It is now Dec. 3rd and I have still yet to hear a response from the Take-5 organization. I have also at this time lost another $22 in membership dues wherein I could not use the wash in fear of additional damage to the vehicle. At this time I am looking for a social media response to help accelerate a resolve. Lastly, I reviewed my dashcam footage, and the point of the accident i described the cam audio picked up the moment the damage occurred.
• AS

  Angie Silsby

  Nov 14, 2025
  1.0
  Do NOT waste your money here. I would give zero stars if possible. Does not get the car a consistent wash, there is always soap left over, trash overflowing in bins, workers do not pay attention to spacing between cars. I have email confirmation that my membership has been canceled for a week and I just got charged again. Now I have to dispute charges on my card.