Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Cayson, Bryken, and Maddison.
Service Quality
Many reviews highlighted the effectiveness of the car wash, noting that cars came out clean and well-maintained, although there were some complaints about damage to vehicles.
Membership Pressure
Several customers expressed frustration over aggressive sales tactics for memberships, feeling pressured despite declining offers multiple times.
Customer Service Issues
There were reports of poor follow-up on complaints and dissatisfaction with how damage claims were handled, leading to disappointment among long-time customers.
Facility Condition
Most reviews noted that the facilities were clean and well-stocked, with good vacuum equipment, although there were occasional mentions of overflowing trash and equipment issues.