Enterprise Rent-A-Car

4.1
280 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ogden, UT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington Blvd. location today.

Location

Enterprise Rent-A-Car
633 Washington Blvd, Ogden, UT
84404, United States

Hours

Reviews

4.1
280 reviews
5 stars
185
4 stars
31
3 stars
7
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while many praised the staff for being friendly and helpful, several reviews highlighted poor service experiences and unprofessional behavior from certain employees.

Rental Process

The rental process was generally described as quick and efficient, but some customers experienced long wait times and issues with vehicle availability.

Vehicle Condition

Customers reported a mix of experiences regarding vehicle condition; some received clean and well-maintained cars, while others noted issues such as unclean vehicles and mechanical problems.

Communication Issues

Several customers expressed frustration with communication, including difficulty reaching the location by phone and inconsistent information regarding reservations and vehicle availability.
  • BL
    Bert Larsen
    5 days ago
    2.0
    Poor communication. They need to be more upfront and not pushy when you say no to “add on”.
  • LL
    Luran Lancaster
    Dec 26, 2025
    5.0
    They were very helpful with any questions I had. They were able to get everything set up fast after my accident. Definitely will use this branch again!
  • AM
    Axel Mendoza
    Dec 23, 2025
    1.0
    Avoid this location at all costs. Especially if Trey answers the phone. Worst customer service I’ve ever experienced.
  • KR
    Kimber Rosenbaum
    Dec 23, 2025
    1.0
    The laziest bunch of workers at the 7th Street Ogden Utah Enterprise! We've been jumping their hoops for days trying to rent a car, they said it was because we were from out of state with only a debit card so they said we needed someone local with any account so we found a family member willing to help, come to find out they don't accept that banking institution, the next day we come back with another family member with a bank account they'll accept, local (literally all the issues they've had, we accommodated). The employees this morning were beyond unprofessional, wouldn't answer any questions with anything but a NOPE, kept being completely rude and clearly didn't want to do their jobs. We will be calling corporate office for a formal complaint because the last 3 days at this enterprise has been awful. Hopefully they get their information correct for the next people looking to rent a vehicle. UPDATE my husband was able to go down the street to another enterprise and received excellent service from the employee, he was helpful and understanding and it took all of 15 minutes from paperwork to driving off in a RENTAL!
  • LA
    Lana Adams
    Dec 9, 2025
    5.0
    Thank you Enterprise Rent-A-Car. This is my second time I've rented a car you've never disappointed me. From reservation to picking up the car 5 star for Customer service. Deposit money is back on the next day.. Thank you Ogden Utah

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Ogden, UT offer?

Enterprise Rent-A-Car offers a wide range of vehicle rentals including cars, vans, luxury cars, and airport pick up services in Ogden, UT.

Where is the Enterprise Rent-A-Car location in Ogden?

It is located at 633 Washington Blvd, Ogden, UT 84404, USA.