Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Charlie and Jacob for their exceptional service.
Product Availability
Customers appreciated the wide range of products available, often finding everything they needed in one visit, although there were some complaints about incorrect parts being provided.
Management Issues
Several reviews highlighted problems with management, including rudeness and unprofessional behavior, which negatively impacted customer experiences.
Value for Money
Customers generally found prices to be competitive and felt they received good value for the parts and services offered.
Mixed Experiences
While many had positive interactions, there were notable negative experiences related to customer service and product knowledge, indicating inconsistency in service quality.
FT
Frankie Tee
Nov 11, 2025
5.0
Knowledgeable
BW
Brandon Winegar
Nov 9, 2025
5.0
Ethan was great help!
ND
Nicholas Day
Oct 8, 2025
5.0
Charlie at the front desk was super helpful, I needed a a bunch of things and they took the time to help me figure out the best parts for everything and get it all for ne.
Prices were good, pretty equivalent to most places, definitely good value parts. They had everything I needed or could get it from vendors so it was a great 1-stop shop.
will be back
FO
Felicia Oliver
Oct 4, 2025
5.0
I met a young man named Charile Wallace who works at the Auto Zone on Hwy.193. This young man was knowledgeable, kind, and extremely efficient. He assisted me with my wiper blades purchase and put them on for me without hesitation. If Charlie is not already a.manager, he needs a promotion! You don't find service like he gives anywhere else. Thank you, Charlie, for being exceptional!
KJ
kylee johnson
Aug 15, 2025
5.0
Charlie was a godsend, he helped me out when I had a dead battery, offered a jump and gave me tools to help take the battery out and gave me money back for the battery. Helped ease my nerves a lot!! He is an amazing manager, always coming to this one just from my experience here!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Layton, UT?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 7:00 PM.
Where is AutoZone Auto Parts located in Layton?
AutoZone Auto Parts is located at 1240 E Hwy 193 B, Layton, UT 84040, USA.
What brands of auto parts does AutoZone in Layton carry?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer same-day delivery or in-store pickup in Layton?
Yes, they offer both in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts in Layton?
You can call them at +1 801-820-1090 or email customer.service@autozone.com for assistance.
What types of products are available at AutoZone Auto Parts in Layton?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Are there any dining options near AutoZone Auto Parts in Layton?
Yes, nearby dining options include Taco Bell, Subway, Dairy Queen Grill and Chill, Papa Murphy's Take 'N' Bake Pizza, Chinese Kitchen, Westside Pizza, Wendy's, and BBQ Pit Stop of Layton.
What healthcare services are near AutoZone Auto Parts in Layton?
Nearby healthcare services include Professional Dental, Little Heroes Pediatric Hearing Clinic, Creek Dental Group, Live Well Chiropractic, and Pur Life Medical.
What beauty and wellness options can I find near AutoZone in Layton?
Close by you can find Grassroots Salon & Spa, Amy Nails Salon, SOL SPA, Planet Beach Spray and Spa, and Reign Boutique for beauty and wellness needs.
Which competitors of AutoZone Auto Parts are tracked for rank comparison?
Competitors tracked include Advance Auto Parts, NAPA Auto Parts, O’Reilly Auto Parts, The Home Depot, and Walmart.