Jiffy Lube

4.6
1373 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HIGHLAND. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
5248 W 11000 N, Highland, UT
84003, United States

Hours

Reviews

4.6
1,373 reviews
5 stars
1,112
4 stars
116
3 stars
37
2 stars
36
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often mentioning being in and out in under 20 minutes.

Customer Service

The staff received positive feedback for being friendly, helpful, and courteous, with specific mentions of individual employees providing excellent service.

Trust Issues

Several reviews expressed concerns about trustworthiness, citing upselling practices and questionable service recommendations.

Quality of Work

There were mixed reviews regarding the quality of work, with some customers reporting issues like oil leaks and improper repairs.

Waiting Area

The waiting area was criticized for being unkempt and uncomfortable, detracting from the overall experience.
  • MB
    Mike Bartholomew
    Nov 15, 2025
    5.0
    The highland location is unmatched, so fast, friendly, awesome
  • BB
    Brooklyn B.
    Sep 29, 2025
    1.0
    Absolutely horrendous. Drove off the lot and immediately had a horrible sound from my transmission. At the end of the day had to pay about 20k for a brand new car. By the time I figured out they drained my transmission instead of the oil change I requested, it had been a month later. I’m so upset and disappointed I was not taken care of better, let alone the 20k out of pocket I am now down. So disappointed.
  • MD
    Michael Dame
    Aug 7, 2025
    4.0
    Their service is driven on speed and efficiency, which I totally understand. The primary detractor is the fact that the location waiting area does feel like an unkept state hospital foyer. Get the waiting area spruced up and it’s a five star experience.
  • JE
    Jack Elieson
    Jul 31, 2025
    5.0
    In n out in 5 minutes. Got my emissions and registration done.
  • KW
    Karli Walker
    Jul 31, 2025
    4.0
    Quick and efficient. Love that I can get my registration done there as well. They NEED a changing table for moms and dads though.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service