Valvoline Instant Oil Change

Reviews

• PC

  paula carroll

  5 days ago
  5.0
  I recommend to my family and friends. The service and staff is awesome. I will only go to the same shop in Heber UT. I am very confident in their staff and service.
• LS

  Liza “Sarky” Sarkynyt

  Feb 12, 2026
  1.0
  Be careful of this place. They don’t keep a close inventory and have no idea if they have what is needed to complete your service. Just don’t do it. You’ll be stranded. There are plenty of others that will service your vehicle with honesty.
• TS

  Tatum Smuin

  Feb 12, 2026
  1.0
  I came in for what is advertised as a 15-minute oil change. I had my young daughter with me, and we were the only car there. They drained my oil — and only then informed me they did not have my oil in stock. At that point, my car was undriveable, and we were stranded there for over an hour while they searched around town for oil. I spoke with the manager, who explained they have not been receiving full shipments when they place orders. I understand supply issues can happen — but inventory problems should be identified before beginning service. Draining someone’s oil without confirming you can complete the job is entirely preventable. When I later called to request a refund, I was told it “wasn’t their fault” that the oil wasn’t in stock. Respectfully, inventory management is absolutely the responsibility of the business. I did not create the shortage. I simply came in for a routine service. This isn’t the first time this has happened. On a previous visit, they removed my air filter and then informed me they didn’t have the replacement, which also caused a significant delay. The issue isn’t just the wait — it’s the pattern of beginning service without confirming parts are available, and then shifting responsibility when it causes inconvenience. Because I frequently have my daughter with me, I’m not comfortable returning and risking being stranded again. I was offered a half-off coupon, but that doesn’t address the underlying issue. Very disappointing.
• RY

  robert young

  Jan 28, 2026
  4.0
  Nice people I delt with. I had to make sure they greased the zero fittings as they has it marked as seales. No other issues.
• TS

  Tess Shafer

  Jan 20, 2026
  5.0
  I appreciated the team got me in fast, they were professional, and kind. I always get worried that I'm going to get pushed to make extra repairs or unnecessary fixes. They did not do that. They checked everything, told me honestly what repairs could be done but didn't push, and even helped replace a few missing bolts on my skid plate.