Jiffy Lube

4.2
2004 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in EAGLE MOUNTAIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4019 E Pony Express Pkwy, Eagle Mountain, UT
84005, United States

Hours

Reviews

4.2
2,004 reviews
5 stars
1,405
4 stars
215
3 stars
85
2 stars
73
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting positive interactions and quick service.

Management Issues

Several reviews highlighted unprofessional behavior from management, particularly regarding employee treatment and customer interactions.

Upselling Concerns

Numerous customers expressed frustration over aggressive upselling tactics, feeling pressured to purchase unnecessary services.

Service Quality

There were mixed reviews on service quality, with some customers reporting satisfactory experiences while others noted significant errors or incomplete work.

Efficiency

While some customers appreciated the quick turnaround for services, others experienced long wait times and poor communication during busy periods.
  • MJ
    Micah Johnson
    Nov 12, 2025
    4.0
    Never had any issues. I do dislike their talk they give everytime about what’s wrong. They need an option to bypass that. I get the reasoning behind it, I just don’t need it.
  • KL
    Kyle Lawson
    Oct 28, 2025
    1.0
    Gave me truck without the keys. Truck has press start. I'm 1.5 hours away from this location with no other vehicle or set of keys. Thanks.
  • CC
    Caden C
    Sep 26, 2025
    1.0
    UNPROFESSIONAL! I recently visited this Jiffy Lube for an emissions test, and what I witnessed from the manager, Brian (wearing a name tag that said “Nick”), was extremely unprofessional. As I pulled up, the employee helping me was repeatedly yelled at, cursed at, and belittled by Bryan right in front of me. Instead of correcting or teaching, Bryan chose to humiliate his employee in public, raising his voice and continuing to vent his frustrations even as he walked away. It was uncomfortable, disrespectful, and completely unacceptable behavior for a manager in any workplace. This raises some serious questions: - How does berating an employee in front of customers add value or teach anything productive? - Do you realize how damaging this behavior is to your own reputation and the image of Jiffy Lube as a whole? - And why the conflicting name tag “Nick” instead of Brian? Is that an attempt to avoid accountability? Do better. I'm taking my business elsewhere.
  • CD
    Camille Dimond
    Sep 11, 2025
    4.0
    Comfortable place, friendly staff, got yhe work done quickly. I needed an oil change and tire rotation, took about 35 minutes.
  • KL
    Kaytlin Larsson
    Sep 10, 2025
    1.0
    Unnecessary scare tactics.... I came in just for an oil change, and they tried to get me to get my tires, brakes and bunch of other stuff done. I was confident my car didnt need that stuff yet but they really pushed and genuinely scared me into thinking my car was on the brink of falling apart... I waited and took my car to 2 other opinions - they both said my car was fine and didnt need tire, brakes or anything else for quite a while! Plus the original prices were going to be over the double the price of the other places I visited... I won't be coming back....

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service