Jiffy Lube

4.2
2013 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in EAGLE MOUNTAIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4019 E Pony Express Pkwy, Eagle Mountain, UT
84005, United States

Hours

Reviews

4.2
2,013 reviews
5 stars
1,410
4 stars
216
3 stars
85
2 stars
73
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent, quick service while others faced issues with upselling and uncompleted tasks.

Staff Behavior

Feedback highlighted unprofessional behavior from management, particularly regarding employee treatment, which negatively impacted customer experiences.

Upselling Practices

Many customers expressed frustration over aggressive upselling tactics, feeling pressured to purchase unnecessary services.

Efficiency Issues

Several reviews noted long wait times and poor communication during service, leading to dissatisfaction with the overall efficiency of the location.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service, indicating that there are positive experiences to be had.
  • DS
    David Wayne Smith
    3 days ago
    1.0
    Don’t do oil changes. My 17 year old daughter took car there. Kid did “free” oil change since they did it wrong. Over filled it causing main seal to bust. $1600 later and kid who did the oil change finds my daughter on instagram asks her out. His answer to her about the damage is “ya, don’t go there, no one knows what’s going on”. I’m beyond shocked how blatant and wrong this job was.
  • MT
    Michele Taylor
    Jan 3, 2026
    5.0
    They got me in right away and did a great job!
  • KP
    Kirtus Peck
    Dec 31, 2025
    1.0
    Really pushy salesman trying to sell me way too many services for a truck with 30k miles on it. Lieing saying the truck low on oil.
  • AF
    Amanda Flinders
    Dec 5, 2025
    1.0
    I went in to get 2 rock chips fixed. They charged me but both chips were clearly visible within a day. I went back, and they said they fixed it again but they're both look exactly the same. I've had the same repair done at another location and never had a problem. Feels like a scam.
  • DO
    Dale Obrian
    Nov 28, 2025
    5.0
    My 1st time using Jiffy and and they didn't disappoint. Friendly staff and they work quick and complete. We will be back.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service