AutoZone Auto Parts

4.1
226 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Eagle Mountain #2300 in Eagle Mountain, UT is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Eagle Mountain, UT or call us at (801) 217-5030.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3987 E Pony Express Parkway, Eagle Mountain, UT
84005, United States

Hours

Reviews

4.1
226 reviews
5 stars
150
4 stars
25
3 stars
11
2 stars
3
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being helpful and friendly, while others are reported as rude and dismissive.

Employee Knowledge

Several reviews highlight the helpfulness and knowledge of specific employees, particularly Juan and Brayden, while others mention a lack of knowledge among staff.

Store Management

There are multiple complaints regarding the store management's attitude and customer service skills, suggesting a need for improvement in employee training and management practices.

Product Availability

Customers expressed frustration over product availability and misinformation regarding stock, leading to disappointment and a preference for competitors.
  • JW
    Jared Walker
    Dec 29, 2025
    1.0
    Shane does not know anything around the store and is super unhelpful and not familiar at all with the auto zone system, they need to hire new people at this location
  • MD
    Maria Domingo
    Dec 21, 2025
    1.0
    Dominic treated my father and I so rudely. We went to the store to purchase a correct caliber (mistakes were made, but that is okay) DOMINIC would not sell us one. When I told him there was no need to get hostile he said I am not getting hostile, he spoke loudly to me and refused to sell us a part. After calling him out on the way he was treating us, he said “ you can go buy this at another store” this is when his coworker stepped in and helped us. DOMINIC should not be working customer service, or be at this store. Very rude and very unpleasant person.
  • JM
    José Mosquera
    Dec 5, 2025
    1.0
    Today, December 5, 2025, this is the first and last time I will go to this place. I asked the supervisor on duty to come with me to my car so he could see a hose I wanted to buy, and he said NO. Next time I'll go to the one in Saratoga. The reputation of a business retail begins with the personal treatment you give to your customers.
  • JR
    Joshua Rupp
    Nov 21, 2025
    5.0
    Juan A. was great! I ran in late at night with questions about my car. He came out in the cold and looked it over with me. Super friendly, and knowledgeable. Helped me figure out exactly what I needed!
  • GC
    Greg Conover
    Nov 18, 2025
    5.0
    I came in to replace my battery after having a nightmare of a time trying to do it myself, and Dominic and Brayden were absolutely incredible. They were patient, knowledgeable, and helped troubleshoot every challenge I was running into. Thanks to them, I was finally able to get the battery replaced and my car running again. These guys were awesome — perfect score from me! Highly recommend this AutoZone.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Eagle Mountain?

AutoZone Eagle Mountain is open Monday through Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Eagle Mountain?

AutoZone Auto Parts is located at 3987 E Pony Express Parkway, Eagle Mountain, UT 84005, USA.