AutoZone Auto Parts

4.1
221 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Eagle Mountain #2300 in Eagle Mountain, UT is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Eagle Mountain, UT or call us at (801) 217-5030.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3987 E Pony Express Parkway, Eagle Mountain, UT
84005, United States

Hours

Reviews

4.1
221 reviews
5 stars
148
4 stars
25
3 stars
11
2 stars
3
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for being rude and dismissive.

Employee Knowledge

Several employees, particularly Juan and Michael, were noted for their automotive knowledge and ability to assist customers effectively.

Inconsistency

Customers reported inconsistent service quality, with some visits resulting in excellent support while others were frustrating due to unhelpful staff.

Store Environment

The store environment was described as friendly and welcoming by some, but others noted a lack of professionalism and attentiveness from staff.

Product Availability

While many customers found the store stocked with necessary parts, there were complaints about items being out of stock or miscommunication regarding availability.
  • JR
    Joshua Rupp
    2 days ago
    5.0
    Juan A. was great! I ran in late at night with questions about my car. He came out in the cold and looked it over with me. Super friendly, and knowledgeable. Helped me figure out exactly what I needed!
  • GC
    Greg Conover
    5 days ago
    5.0
    I came in to replace my battery after having a nightmare of a time trying to do it myself, and Dominic and Brayden were absolutely incredible. They were patient, knowledgeable, and helped troubleshoot every challenge I was running into. Thanks to them, I was finally able to get the battery replaced and my car running again. These guys were awesome — perfect score from me! Highly recommend this AutoZone.
  • BS
    Brinne Stone
    Nov 11, 2025
    5.0
    Juan was very helpful and I appreciated his customer service.
  • LR
    Lexi Russell
    Oct 27, 2025
    1.0
    Second time trying this autozone and left disappointed again. The first time my husband was trying to get parts for his car and the man made fun of his church clothes and told him the model of his car was "lame". Tonight after my husband had been working through his frustration, while he was trying to fix his car, he resigned to take a trip to AutoZone to get a new part. The man working there refused to look it up and told him that they just didn't have it. We called the AutoZone in Saratoga Springs, they were more than helpful and got us the part within minutes of the phone call. Frustrating experience both times. I would love to see a change since it's such a convenient location. I would just try to avoid it for now and drive the extra few blocks of Saratoga Springs if I were you.
  • BP
    Brittany Paez
    Oct 22, 2025
    1.0
    This place is a joke! Juan the manager is the rudest, most condensing person I have ever come across in what is supposed to be a professional establishment. Every time either myself or a family member has gone here and needed help finding something he always has something to say to make you feel dumb and he has actually laughed at me on several occasions! I have never been treated this terribly at a business. It is literally every single time! I will be filing an official complaint about him! This person should not be a manager, let alone working in any customer service position

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Eagle Mountain?

AutoZone Eagle Mountain is open Monday through Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Eagle Mountain?

AutoZone Auto Parts is located at 3987 E Pony Express Parkway, Eagle Mountain, UT 84005, USA.