Enterprise Rent-A-Car

Reviews

• HF

  Holt Family

  Feb 4, 2019
  1.0
  We have rented from Enterprise in the past and had a bad experience a few years ago but thought it was a fluke. Plus this was a different location. We reserved a rental with them as they were the only car company that was listed to be open at the time that our flight arrived. Well, we got there and Enterprise was closed and had a sign saying to call the location on Main Street. We called and they were closed too. So we called the National Number and they said that someone should have been their but no. They didn't even try to help us and just was like, we don't know what you want us to do. Well, don't post hours that you are open if you aren't willing to work them or have location their if you don't want to work it. Luckily Avis was there and the lady at their counter called the guy that should have been there for Enterprise. He said he didn't have any reservations so he wasn't coming in. However, we had the paperwork in hand showing otherwise. If it hasn't been for Avis we wouldn't have had a car. She stayed past their posted hours to rent to us. We will never rent from Enterprise again unless there is no other option.
• CB

  Cindy Binks

  Nov 30, 2018
  5.0
  I locked my suitcase in the car and dropped.the keys in the after hours box. The wonderfully friendly and helpful man came in early to help me Great customer service all around.
• MI

  Mike Isom

  Sep 21, 2018
  1.0
  Is it possible to do a (-) Star? After getting road side assistance, I was directed to this location for help. This location was notified I was coming for a replacement car. I got the 10 min after closing, and was met with a sign to call the 1-800 number. After going the round with them I was told to get a room and call them on Monday when they opened....... 3 DAYS LATER! After repeating on a recorded number that I was being stranded there, and where was the manager that knew I was coming on a tow truck?!!!!! Don’t know what happened, haven’t had a call, I’m sitting in my hotel room eating to talk to another rental company when they open in the morning.
• SL

  Stacey Loerch

  Nov 25, 2017
  5.0
  Love this place

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