Jiffy Lube

4.4
1232 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AMERICAN FORK. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
562 E State Rd, American Fork, UT
84003, United States

Hours

Reviews

4.4
1,232 reviews
5 stars
948
4 stars
110
3 stars
46
2 stars
30
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting issues such as incomplete work and upselling, while others appreciated the thoroughness and speed of service.

Cleanliness

Several customers noted cleanliness issues, particularly with grease marks left in their vehicles after service.

Pricing Transparency

Customers expressed frustration over unexpected charges and a lack of clarity regarding pricing, with some feeling pressured into additional services.
  • CL
    Carter Lloyd
    Jan 2, 2026
    1.0
    Came in for a simple oil change. Staff was very short and irritable constantly. They were busy so i understand frustration but it took them an hour to do a simple oil change when Valvoline usually only takes 10-15 minutes. I doubt every Jiffy Lube is filled with incompetence but this was highly frustrating. I prefaced with my need to be at work by a certain time and they continued to take their sweet time. Not coming to a Jiffy Lube again so that’s unfortunate. Price was way too high for a synthetic blend as well. Terrible experience…
  • RC
    Robert Carlisle
    Dec 26, 2025
    1.0
    I have a fleet of vehicles. For years Jiffless Lube had kept going downhill, but not their prices. I have barely convinced myself to forgive them for forgetting to put oil in the tranny of one of my vehicles. They refused to admit it so I bought a new transmission. The list of things they have done wrong to my fleet is too long.They have conveniently lost the records of all my vehicles.Today December 26th 2025 they broke the camel's back. Incredibly dishonest! Chronic poor service! Please boycott this mess of a place. Their new name is Jerky Lube!
  • LL
    Leslie Lyon
    Dec 22, 2025
    5.0
    I really appreciate the friendly staff and how well I felt taken care of. There is a very nice lady who works there that explained things to me in a way I can understand. Them being an On the Spot renewal location is a big plus.
  • LF
    L F
    Dec 10, 2025
    1.0
    This was the most disappointing visit I've ever had. I came in to get my coolant filled and my oil changed. After paying approximately $150 neither of that happened. I left feeling happy to have gotten this done then soon the next day my engine over heated and I found my coolant to be bone-dry. I also get an alarm in my car today saying my oil needs to be changed (mind you I came in 5 days ago now). I paid $150 to get absolutely nothing done.
  • JC
    John Cutler
    Nov 11, 2025
    5.0
    In November 2025, we visited Jiffy Lube in American Fork, Utah. On Veterans Day, Tuesday, November 11th, this American Fork Jiffy Lube is opening an hour earlier than usual, at 7 AM, to provide free oil changes for Veterans. We are happy that Jiffy Lube treats Veterans so well and provides them with a free oil change. We are pleased with the quality and timeliness of this oil change service.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service