Enterprise Rent-A-Car

4.3
614 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in American Fork, UT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our American Fork location today.

Location

Enterprise Rent-A-Car
385 W Main St, American Fork, UT
84003, United States

Hours

Reviews

4.3
614 reviews
5 stars
426
4 stars
80
3 stars
22
2 stars
18
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and resolve issues.

Vehicle Availability

Several reviews noted issues with vehicle availability, including instances where reserved cars were not ready or available upon arrival.

Rental Experience

Overall, customers reported a smooth and efficient rental process, with quick check-in and check-out times.

Mixed Reviews

While many had positive experiences, some customers expressed dissatisfaction with specific incidents, including poor communication and unprofessional behavior from certain staff members.
  • JP
    JC Pott
    Jan 3, 2026
    5.0
    This is who I use for all my rentals. Great pricing, nice people, & cool whips!
  • JH
    Jason Hewlett
    Dec 24, 2025
    5.0
    I have never had a problem with the service I get from enterprise.
  • AR
    Alicia De Los Rios
    Dec 5, 2025
    5.0
    I had to get a last minute rental and customer service set me up with a great car! I got the Chevy Flex and it was very reliable when the snow hit. Cody was very helpful and kind, it made having to get the rental a much more pleasant experience. I had to get it since my car was in the shop so the fact they could make a stressful situation more pleasant says everything! Will continue to rent a car from the Enterprise in American Fork!
  • VS
    Virginia Swensen
    Dec 2, 2025
    5.0
    Enterprise provided me with a Nissan car while my Camry was being repaired. The agent was very helpful in showing me how to operate the controls. I was happy with my experience renting from them!
  • CP
    Char Poulton
    Nov 25, 2025
    1.0
    I’m only giving one star because there isn’t an option for no stars. We reserved a van months ago for a trip to California. I received an email yesterday to check in early and confirmed the reservation. We went to pick up the van this morning and were told they had no vans but could give us a small SUV. The reason we reserved a van was because we needed room for 6 passengers and lots of gear. How incompetent can a company be to confirm a reservation and then not have the vehicle that was confirmed? We were in a real life Seinfeld episode. I will drive to another city next time so that I never have to deal with Enterprise again. Totally ruined our travel plans.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in American Fork, UT offer?

They offer car rentals, van rentals, luxury car rentals, and airport pick up services with flexible rental options.

Where is Enterprise Rent-A-Car located in American Fork?

It is located at 385 W Main St, American Fork, UT 84003.