Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone East State Rd. in American Fork, UT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in American Fork, UT or call us at (801) 763-9870.
Feedback is mixed regarding customer service, with some employees praised for their helpfulness while others received complaints for rudeness and condescension.
Employee Knowledge
Several customers highlighted the staff's knowledge and willingness to assist with car issues, particularly in diagnosing problems and providing recommendations.
Store Operations
There were multiple complaints about the store not opening on time and issues with product returns, indicating potential operational shortcomings.
Overall Experience
While many customers reported positive experiences and appreciated the assistance they received, there were notable instances of poor service that affected overall satisfaction.
KR
Kinsey Riggs
Dec 22, 2025
5.0
Friendly and helped me get what I needed
JG
Jace Gibbs
Dec 14, 2025
1.0
I’ve shopped at this AutoZone for over 15 years and have generally been happy. However, my wife’s recent experience was unacceptable.
My wife, who regularly buys parts for and services her own vehicle, was treated with blatant condescension and disrespect by an older, heavy-set male employee whose name I did not catch. When she asked if he could look up her vehicle by VIN to ensure the correct engine information, he abruptly told her she “just needed the year, make, and model.” When she politely explained she couldn’t recall the exact engine displacement and asked if using the VIN was okay, he snapped back that she was “telling him how to do his job.”
When my wife asked if he was annoyed with her, he openly admitted that he was annoyed and then told her she could “go somewhere else.”
This was not a misunderstanding—it was arrogant, hostile, and unmistakably sexist behavior. A paying customer asking a reasonable question should not be talked down to or dismissed, especially by someone in customer service. If this employee cannot interact respectfully with women, he should not be working the counter.
AutoZone, DO BETTER. No, customer should not have to worry about being insulted for simply asking for help.
JC
Jason Chabot
Dec 5, 2025
5.0
Perfect place to pick up headlights, tail lights, and any other automobile parts. This is one of my go-to places.
JM
John Mulholland
Nov 19, 2025
5.0
Aaron did a great job helping me replace my battery and find my old receipt. He was very patient.
WB
West Brewer
Oct 1, 2025
5.0
Stopped to by for a battery check. I had actually already purchased a battery.A while ago, but I thought the issue was my alternator anyways.The attendant victoria helped me out and was very nice.Let me borrow the tools to put in this other battery and helped me out period apparently she's from the vineyard store.So anyways, she's here helping out, and she's top notch
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in American Fork, UT?
AutoZone Auto Parts in American Fork is open Monday through Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts in American Fork offer in-store pickup and same-day delivery services?
Yes, they offer both in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts on East State Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I shop inside the AutoZone Auto Parts store in American Fork, or is it pick-up only?
You can shop inside the store, as they support in-store shopping along with curbside pickup and delivery options.
Which major auto parts brands does AutoZone Auto Parts in American Fork carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact number for AutoZone Auto Parts in American Fork, UT?
The store is located at 762 E State Rd, American Fork, UT 84003. You can call them at (801) 763-9870.
Are there any nearby restaurants where I can eat before or after visiting AutoZone?
Yes, Ganesh Indian Cuisine is nearby and offers Indian and vegetarian dining options.
Is there a nearby automotive glass repair service close to AutoZone Auto Parts?
Safelite AutoGlass is nearby and provides auto glass repair and replacement services, which could be convenient to visit along with your AutoZone trip.
If I'm looking for tire services near AutoZone Auto Parts, where can I go?
Big O Tires, offering tire sales and automotive repair, is located nearby and can assist with tire-related needs.
How can nearby Real Estate agents like Weichert, Realtors - Foothills be useful during a visit to AutoZone?
If you're new to the area and visiting AutoZone for car parts, Weichert, Realtors - Foothills nearby can assist with real estate needs, making it convenient if you are settling into American Fork.