National Car Rental

Reviews

• BC

  Brittany Chase

  Jun 27, 2026
  5.0
  The vehicle was perfect for our 10 day honeymoon! Pick up was a breeze and drop off was even faster! We were on the road in minutes! Best price I’ve found too!
• BE

  Brittany Easton

  Jun 27, 2026
  5.0
  The vehicle was perfect for our 10 day honeymoon! Pick up was a breeze and drop off was even faster! We were on the road in minutes! Best price I’ve found too!
• CB

  Courtney Blake

  Jun 27, 2026
  3.0
  We have confirmation that we booked a 12 person Van and after getting to the airport, we were advised they don’t even have those vehicles and that we have to get a 15 passenger. Additionally, when entering the van it was not cleaned and there was a dirty sports bra in the backseat. When we asked someone walking around if they could assist us with a couple of questions, she advised she can’t and we would have to go to the rental counter to get any questions answered about the seats. overall was not a good check-in experience and the dirty inside of the vehicle was discussing. We paid almost $2k for this rental and would expect it to at least be cleaned after each use.
• CT

  Casey Trahan

  Jun 25, 2026
  1.0
  The service agents present at the Jackson Hole airport were extremely unhelpful. First of all, my partner had a prior accident in a rental (2019) from national, and had insurance during that timeframe. Apparently National had made a claim against her policy, but neither National nor my partners insurance provider never informed us that a deductible was owed (they have had 7 years to do so). Thus, when my party of 7 people arrived at Jackson Hole airport on 06/15, we were TURNED AWAY and told our reservation for a large vehicle was being cancelled until we paid $940.00 to National, which was ALSO NOT communicated to us prior to making the reservation. Rather, it seems National intentionally withheld this information from us until we were put in a situation where paying it was our only option at receiving a rental car, as this airport is notoriously busy and rental cars were in high demand as well as low stock. This is a VERY frustrating experience and represents a contemptuous, predatory business practice. Add to this fact, the agents at Jackson Hole airport were RUDE, and co-incidentally a group of other travelers present with us at Jackson Hole airport also expressed frustration at the service agents for a similar issue. It's obvious that National does not treat its customers well. Shame on this business, I have no intention of ever doing business with National again as a result of this experience. I demand a full refund and the price of the rental refunded as well, along with future credits if you want to retain me or any member of my extended family (all 7 family members present for the vacation cancelled our accounts, as well as my entire extended family!) as customers going forward!
• DB

  Daina Bell

  Jun 21, 2026
  5.0
  Izabella was great to work with this morning while returning our car back to Jackson Hole airport. I would recommend National. Easy process arriving and departing. See you next trip!!

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