National Car Rental

Reviews

• RG

  Rick Gilmore

  Nov 20, 2025
  5.0
  National is by far the best rental car company out there! I know with whom they merged with and thankfully so far they have left this brand to do what it does well! I as a customer appreciate knowing what’s next! Great job wherever I travel to.
• LM

  Leo Murillo

  Aug 2, 2025
  1.0
  Bad attitude of employees and supervisor. I do not recommend this place.
• NS

  Niral Shah

  Aug 7, 2023
  2.0
  Tl;dr: the area manager for the region seems to be asleep at the wheel. I am an Executive Elite member, that is supposed to have a guaranteed reservation. I was told there was no car. I called the National Car customer care four (4!) times and escalated twice. They tried to reach the area manager as a priority was I was told each time I would get a call back in 30 minutes. No calls have come. Their own staff admit they always have fleet shortages and had some off the record words for the area manager. I was able to get a car from a competitor who were Wizards and got me on my way with a Fast Break! This desk attendant here told me that this happens to about 10-15 customers each day. Please read my corollary review at Avis/Budget. I will give an extra star because I've tried to rent from this National location 3 times and only gotten a car once, but the one time I did, the staff was very friendly. But if you need to make sure you have a car, I would have secondary plans lined up.
• DH

  Darrell Hansen

  Aug 6, 2021
  1.0
  910pm No one answers their phone.
• RH

  Roy Hathcock

  Nov 16, 2020
  5.0
  I needed a 4WD SUV for my rental in Casper, WY and National was able to provide a Jeep Grand Cherokee for me. The vehicle performed well, was very comfortable to ride in and had good fuel economy. There were no troubles with the vehicle and when I received the bill it was what I was promised when my company made the reservation.

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