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Welcome to Fremont Volkswagen Casper Service Department. It's simple. We know Volkswagen, because we drive Volkswagen models. We build new ones and old ones. We drive new Jetta and old Jetta models, Passat and Cabrio models, A3, A4, and B5 models, even a Karmann Ghia. We've got over 120 years of experience, thousands of hours of training and 100's of thousands of dollars in special tools and equipment, just to make sure we can do it right, day in and day out! That's how our service department offers top-of-the-line care to our customers. We ARE our own customers.
For your convenience, if you need service, just make an appointment with our handy online scheduler or our easy-to-use smartphone app.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.