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Fremont Motors purchased Casper Volkswagen in 2011. Volkswagen is the number-two automaker in the world behind GM, and its high-quality vehicles-like the 2012 Passat, which was named Motor Trend's Car of the Year-are known for their workmanship and performance. A new facility was built and outfitted with the latest technology, computers, and services. The building is decorated with photographs documenting Volkswagen's colorful history, which began in 1938 when it's designers set out to make a car for all people and ended up with the original Volkswagen Beetle. Seventy-four years later, the iconic Beetle is still on the road.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.