Eastern Panhandle Heating and Cooling

Reviews

• CM

  Cindy M

  Apr 16, 2026
  5.0
  The best company we’ve ever worked with! Their people Shaun and Justice are so wonderful to work with! They are honest, professional and personable. Wouldn’t have any other company work on our AC system.
• ST

  Shawn Tenny

  Apr 21, 2020
  5.0
  Love working with Bud and Christy!
• JS

  Jason Strahin

  Jul 26, 2018
  5.0
  Mary and Jay were both amazing. They worked with me and my home warranty company extensively when our 20 year old heat pump went out this spring. The warranty company performed very slowly on every step of the way. Jay showed up on 3 different occasions to try and seal the leaks and fill the old beast up to get us through the summer, it was no use, the unit had multiple pin holes so he filled out and submitted the damaged beyond repair report. Every time I called he was there within a day and on the hottest months of 2018, June and July. Our home warranty company, not so quick. They dragged their feet for 6 weeks . They sent another company out 10 days later to "confirm the diagnosis" without telling me he was coming. Then for 4 weeks they argued with Mary to kick the can down the road. finally they expedited repair 2 times and lost their paperwork and documents. Eastern Panhandle was on top of it and jumped into action. On July 24th finally my new units arrived. By 9:30 on the 25th the installers were here with everything they needed to put us back on line, new digital thermostat and all. They were done by 3 pm. I highly recommend Eastern Panhandle HVAC. Great service, prompt and attentive to detail. They treat you better than most people treat their own Family members. Ten out of 5 stars. Sincerely Jason Strahin,
• HC

  Heather Colaizzi

  Apr 19, 2018
  1.0
  Very very frustrated! Called Monday and made an appointment for today at 1. No one shows up! Call and receptionist said someone would be out before 4, no one came and no one called. Called the office and they were closed! I waited and wasted all afternoon for nothing! This is not how you do business!