Cummins Sales and Service

Reviews

• DS

  D'Lu Semple

  Jun 19, 2026
  5.0
  This has been a very expensive day. We are driving a 2019 NewMar Dutchstar diesel pusher the check engine light was flashing...we checked the engine codes and it said our DPF filter was clogged . we were on a 7800 mile trip and we were 1700 miles away from home. We called freightliner service center twice we called Cummings twice we called NewMar once we tried everything they told us to do with negative results..finally we found the freightliner service center which was low staffed, never really even came out to tell us they were going to be delayed further than the one hour... we had already been sitting in the parking lot waiting... it was Juneteenth and they said two of their service people had called in sick on a Friday of a holiday weekend ...when we continued and found in our research this wonderful place the Cummins Service and Sales Center.. when I went into the CENTER, a very nice lady immediately got up came out to our coach, tested it and said that the tech would be back that he was on a break and he would come within the next few minutes and check everything, which he did. The program they used to check the filter, said that it needed to be replaced. They recommended that the filter could be cleaned, which would take several hours and if they could clean it, we might not have to replace it ... unfortunately it could not be cleaned to a satisfaction level that we felt comfortable with, and we had to replace it with a new filter... $$$ ! HUGE thing! ... they ran test during their lunch hours, they gave us first rate service..They did an amazing job. We are back on the road 6.5 hours later... I have never seen such great service. I highly recommend this service center!
• JD

  Jimmie Denmark

  Jun 3, 2026
  5.0
  I really can't say enough good things about the people at this specific location. I had a serious issue with my fuel system and of course it happens when I'm hauling for Nascar. The service manager had me written up in record time the Tech was so quick and thorough that I was up and running in less than 3hrs of arrival......I have to say they really saved my you know what. I would highly recommend them to anyone who wants quality work done at an amazing price as well.....Thank you so much guys.....I really appreciate you