Safelite AutoGlass

Reviews

• EG

  Emerson Gilkeson

  May 13, 2026
  5.0
  The service was excellent! All I had to do was request service through the site and they were on it. I had a tech to my car within the week! There is a large window of time where they could arrive but the technician did an excellent job contacting me so I was never sitting around waiting for him. There was no inconvenience to me at all. I 100% recommend anyone to go with safelite.
• JP

  jameson parker

  May 5, 2026
  4.0
  Great service. Only issue was the original appointment was postponed for a week.
• NS

  Nevaeh Shumaker

  May 1, 2026
  5.0
  Great place and great people!
• SS

  Sabrina

  Apr 12, 2026
  5.0
  Quick convenient came straight to her home done a right in our driveway couldn't get any better. The technician was very polite thorough was here within the time frame they gave highly approved and highly recommend
• CF

  Caitlin Freeman

  Apr 1, 2026
  1.0
  I scheduled a windshield replacement through my insurance and picked safelite because when I lived in SC they always took care of me and I never had a bad experience. First of all, they had no appointments available for over 2 weeks. No worries, I scheduled the first available appointment. The first time they were supposed to come out, I had to reschedule due to illness. The 2nd time they were supposed to come out they called to confirm and they had the wrong "type" of vehicle put down- they said they had my VIN wrong and my insurance agent must have made a mistake (I actually work for the insurance company and submitted it myself and there was no mistake with the VIN on the insurance end). I gave them the correct VIN and they realized they didn't have the right windshield and would have to order it. That took another week. The day of my appointment I was told I needed to reschedule because of rain. I rescheduled to go to their shop this time. Finally the day of my appointment I get there and wait in the lobby at the reception desk for 10+ minutes without being helped. When the guy finally came out and took my keys I was told it was" won't take more than an hour". As I type this it's been 2 hours. I still don't have my car back. Also I get this is a shop full of men but if you have a bathroom that your customers use maybe try to keep it clean. I had to walk across the street to Burger King to use the restroom because there was pee all over the toilet. Grown men can't keep a bathroom clean. Gross. I will never use this shop again under any circumstances. Safelite itself might be a good name, but these guys don't care to give a good customer experience and it shows.

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