Valvoline Instant Oil Change

Reviews

• MR

  Morgan Read

  Jun 26, 2026
  5.0
  Fast friendly service.
• UU

  Uche

  Jun 20, 2026
  1.0
  I received a European full synthetic oil change from this Valvoline on April 8, 2026 at 141,632 miles. My vehicle is now at 147,151 miles, which means I have driven approximately 5,519 miles since the service. About a week ago, my oil light came on. I do not have any visible oil leaks, no puddles, and no obvious signs of oil leaking from the vehicle. That is exactly why I contacted Valvoline with concern. Instead of focusing on the actual issue why my oil light came on after a European full synthetic oil change I was told by customer service supervisor that because my vehicle is high mileage, they recommend coming back every 3,000 miles and that it is printed on the receipt. That response is unacceptable. A printed 3,000-mile recommendation does not explain why an oil light came on. It does not confirm whether the correct oil was used, whether the correct amount of oil was added, whether the oil filter or drain plug was properly secured, whether the oil level was checked correctly, or whether something was missed during service. If Valvoline is going to sell European full synthetic oil, they should not dismiss a customer’s oil light concern by pointing to a generic high-mileage recommendation. I paid for a premium oil service and expected a proper explanation, not a scripted response. I am requesting that Valvoline provide a full inspection, confirm the exact oil type, oil weight/specification, number of quarts used, current oil level, and check the filter and drain plug area. This should have been handled as a service concern, not brushed off as “your car is high mileage.”
• DH

  Darmika Harris

  Jun 17, 2026
  5.0
  Branden and Majesty were very helpful! The manager Mark brought over a filter as well that was out at the location I was at.
• DP

  Daniel Petersen

  May 23, 2026
  1.0
  Didn’t secure my splash guard what so ever.. Made it a couple miles then had to call a tow truck. Thanks valvoline & last time I was in there forgot to put my tire inflate caps back on
• JC

  Jeremiah Crawford

  May 10, 2026
  5.0
  Today, four outstanding young men went above and beyond to help me. I stopped by to get my fluids and oil topped off, expecting a routine service. Their payment system malfunctioned, so they had to manually ring up each item, adding extra steps. Despite the inconvenience, the team remained cheerful and resourceful. They worked together to find the most efficient way to assist me. What started as a simple fluid check became a display of teamwork, dedication, and exceptional customer service. Their positive attitude and commitment made a stressful situation easier. I left feeling grateful for their help. I want to give my appreciation to each one of you today. You helped ease my stress and made our interaction an adventure. I will always return to this location for services because these young gentlemen created a space where I feel seen and respected.