Tim Witt Chevrolet

Reviews

• KJ

  Katie Jansen

  Oct 4, 2026
  1.0
  I loved the Cadillac XT5 I purchased from Tim Witt in Crivitz. Unfortunately, the follow-through after the sale has been incredibly disappointing. I drove from Green Bay to test-drive the vehicle and immediately knew I wanted it. Before I even left the lot, I pointed out that the hitch cover was hanging down and would not stay secured. The salesman told me he would keep an eye out for a replacement part and let me know. After several weeks without an update, I followed up. He said he would check with his manager and get back to me within a day or two. Another two weeks passed with no response. I finally called and asked to speak with the manager, who was proactive and connected me with the service department. Service told me they ordered the necessary parts. I also sent photos and screenshots showing exactly what was wrong. Around that same time, I experienced what felt like a brief loss of power steering, which made me concerned about driving the vehicle. To their credit, they got me in that day and provided a loaner. However, arranging a roughly two-hour round trip as a single mother was difficult, and the loaner smelled strongly of cat urine. I had it for five days. When I picked up my Cadillac, I hoped the issues had been resolved. On the drive home, the hitch cover fell down again. I called the sales department and was told there had been no issue while they had the vehicle and that it seemed “crazy” it wasn’t working for me. That response felt dismissive, especially since I had reported and documented this problem before leaving the lot on purchase day. I was again promised a call after the manager returned. More than a week later, I still haven’t heard anything. I understand that used vehicles can have problems. What I find unacceptable is repeatedly having to chase updates, receiving promises of callbacks that never happen, and getting my vehicle back with the same problem. I don’t have the time to keep making trips to Crivitz or following up indefinitely. At this point, I plan to have the hitch cover repaired elsewhere at my own expense. Based on my experience, I would not recommend Tim Witt in Crivitz. The buying experience was easy, but getting a concern addressed after the sale has been exhausting.
• SK

  samantha keller

  Sep 18, 2026
  5.0
  A year ago I had purchased my first car with Tim Witt team, and we loved the experience and the care that went into our sale. When I realized I needed more room with 2 growing kids in sports I knew I wanted to go back. So I started looking online as I live in Door County, within moments of asking for info I was on the phone with Donovan and we were looking at cars and he was working on getting my info for the paperwork. Donovan kept in touch with us the through the whole process, and had the Expedition cleaned and all ready to go when we got there. I cant say enough great things about Tim Witt and the team. Definitely will continue to go back!!
• JS

  Jeff Stemper

  Aug 24, 2026
  5.0
  The body shop did a great job repairing the back tailgate/window/roof of my 25 Tahoe. And the service team showed excellent customer service working out a deal after having some issues post purchase. In addition Drake was a very helpful and professional salesperson.. got me in and out super quick when I initially purchased. If anybody is in the Chevy market, I will definitely recommend them to these guys.
• LR

  Liana Richardson

  Aug 18, 2026
  4.0
  Donovan was great to work with throughout our vehicle purchase. He really took the time to work with us, answer our questions, and make sure everything went smoothly. Sandy was also wonderful and made the whole experience a positive one. We really appreciate all their help and would definitely recommend them to anyone looking for a new vehicle!
• AD

  Austin Dunlap

  Jul 3, 2026
  5.0
  My wife’s car wouldn’t start on Friday morning of a holiday weekend. I was able to get it to Tim Witt’s to get it looked at, expecting it to be sometime the following week. They were able to diagnose and repair the issue before noon that day. Couldn’t ask for better service, I would recommend them to anyone.