Traded in my Traverse and got a beautiful Jeep Grand Cherokee thanks to Kenny Daniels. He made the whole process seamless with none of the pushiness you sometimes get in car sales. You could tell from the start he wasn’t there to force a sale but to help me find a safe and affordable SUV for me and my family. Thank you so much Kenny Daniels! I highly recommend to anyone looking for a new vehicle.
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CynDee Sentieri
5 days ago
From the moment I stepped into Miller Ford Collision Center in Burlington, I knew I was being seen, heard, and valued. The entire team made what could have been a stressful experience feel easy and reassuring.
Katey was professional, empathetic, and exceptional with follow-through. She kept me informed throughout the process and is a wonderful representative of Miller Collision Center. Alex arranged a loaner vehicle for me, making the entire process even more convenient. Everyone I encountered was friendly, welcoming, and greeted me with a smile.
My entire experience was seamless from start to finish. The repairs were completed to perfection and in a timely manner. I couldn’t be more pleased with the outstanding customer service and quality workmanship. Thank you to the entire team for taking such great care of me—I highly recommend Miller Ford Collision Center!
I went to Miller Ford in Burlington with a purpose and that was to purchase a vehicle that i saw online. When I got there I figured it was gonna be like every other place and take for ever. So I test drove it and gave him some of my info. The next day after work i went back and they had everything ready for me to sign.. took me all but 1hour at the most! Thanks to my salesman Jay and Eric for making everything go so smooth! I recommend everyone to go here if you're looking for a vehicle! I appreciate it!
I had a great experience with this dealership! My car was in for a recall, and I took advantage of their free pick-up and drop-off service, which made the whole process incredibly convenient.
While my car was there, I also asked them to check the battery, and they found that it was bad and needed to be replaced. Everyone I had contact with was friendly, helpful, and professional from start to finish.
It’s refreshing to have such a smooth and positive experience when dealing with car service. I will definitely recommend this dealership to others and will gladly return when I need service in the future!
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Ann Cherone
Aug 21, 2026
I had brought my daughter‘s car in on May 4 for a safety inspection prior to us sending her car to California in September. The safety inspection identified that the transmission cooling lines needed to be replaced. There was a delay in obtaining these parts and Keith was supposed to get back to me to get this scheduled the rest of the car past the safety inspection per The paperwork and the conversation had with tech. The estimated quote for the transmission line. Change was $1500. After waiting nearly 7 weeks for a callback from Keith I called Miller to See if the parts were available and if this could be scheduled as we needed to get this car transported to California for my daughter. I spoke with Cody, who did identify that the parts were available to order and that I could get The scheduled for Monday, August 17. The car was dropped off on Saturday, August 15 and the work was done at approximately 3:30 PM. I received a notification from Miller that the brakes needed to be replaced as they were at 3 mm and the cost was going to be $1500. This was after the work of the transmission lines were replaced. There was only 300 miles driven between May 4 and August 15 so how could the car pass safety inspection on May 4 but now my brakes needed to be replaced in the tuna $1500. Had I known this proactively I would not have chosen to have the car repaired at all and look to have the car traded in as it Is a 2013 Ford edge so the value really isn’t worth it the fact that the work was done and then they identified that brakes needed to be repaired which should’ve been identified at the safety inspection that I paid $200 for on May 4 made me question the validity, the experience and the quality of work that was done at Miller altogether. I did work with Tuesday and we did come to some kind of agreement I did not get the brakes done at Miller and I’m choosing to get those done elsewhere, but I’m extremely frustrated at the whole situation and will never go back to Miller again even though we purchased three automobiles at this location in a two month period five years ago.