Enterprise Rent-A-Car

Reviews

• MH

  Maurice Hampton

  2 days ago
  5.0
  I want to recognize Hampton Clancy at the Enterprise Rent-A-Car location in Walla Walla, Washington, for providing truly exceptional customer service. From the moment we interacted with Hampton, he was extremely friendly, helpful, professional, and patient. He took the time to make sure we understood everything, answered our questions without making us feel rushed, and treated us with genuine kindness and respect throughout the entire experience. What impressed me most was that Hampton didn’t simply provide good customer service—he demonstrated what outstanding customer service should look like. His positive attitude, professionalism, patience, and willingness to help made the entire rental experience significantly better. Hampton is an excellent representative of Enterprise and of a company that clearly values putting its customers first. Employees like him are the reason customers remember a company positively, recommend it to others, and choose to return. I sincerely hope Enterprise leadership recognizes the value Hampton brings to the organization. He is exactly the type of employee who should be recognized, rewarded, and considered for advancement. His ability to connect with customers while delivering such a high level of service reflects leadership qualities that deserve to be developed and promoted. Thank you, Hampton, for making our experience in Walla Walla such a positive one. Your exceptional service did not go unnoticed, and Enterprise is fortunate to have you on its team.
• CG

  Catrena Garces

  5 days ago
  5.0
  I turned my vehicle into the repair shop. He called enterprise. A gentleman came and picked me up and took me to enterprise. There was a car waiting for me and clean and full of gas and all the things you would want in a rental car. Then, when I returned to pick up my car, I gave the repair shot my keys, and they handled it off with enterprise.I will definitely use them again.
• CK

  Chris Koonooka

  6 days ago
  4.0
  It was convenient to drop off after hours. Prices would have been better. But glad to have tried a hybrid.
• MM

  Ms. Maximus

  Jul 25, 2026
  5.0
  Best experience in customer service! We weren't able to get the truck we reserved but a minivan was what we didn't realize we actually needed. From beginning to end everything was above and beyond. We will return!!!
• JD

  J Dee

  Jul 3, 2026
  5.0
  I had a great experience , good service , enjoyed the car I had and appreciated the shuttle to the dealer. Definitely would recommend.