Total Performance

Reviews

• MS

  Melissa schamanski

  Aug 3, 2026
  5.0
  I called and had a question about work that was suggested by my dealership. John very nicely offered to take a look to ensure what I was told was correct and so he could give me a proper estimate. Easily got in, gave me honest information and opinion and even fit me in for an oil change! Definitely will be coming back!
• PT

  Patrick Tomas

  Jul 22, 2026
  5.0
  Met with John this morning about an electrical issue I was having with my towing trailer receptacle on my 2015 Chevy Silverado. He discovered that my truck was ok and that I have a trailer electrical problem. He found out in about 10 mins what was happening and didn’t even charge me for his service. I highly recommend this shop for your automotive needs!
• JK

  Joshua Keener

  Apr 10, 2026
  5.0
  Very professional and fast. My car was ready speedily.
• MM

  Matt Morris

  Jul 4, 2022
  5.0
  Great customer service. Always professional
• RR

  Raggs Raggs

  Jun 25, 2017
  5.0
  It was a Friday. I own an F350 diesel. I had the family, the truck and the trailer fully loaded and headed on vacation. In Tacoma our truck started having serious issues. I limped it to the nearest Ford dealer and went in and explained the emergency I was having. The service person told me he could make an appointment for me for Tuesday. I explained to him that I was currently broken down in his parking lot and wondered if someone could look at it and let me know if I could drive it home. He repeated that he could get me an appointment on Tuesday. I walked out beyond disappointed and frustrated and worried how I was going to get my fully loaded truck and trailer home and how that was going to work with my dog, 7 month pregnant wife and 2 year old. I pulled around the corner and googled diesel mechanics nearby. By a stroke of absolute luck I came across the guys at Total Performance Inc. I called them, explained my situation and asked if there was anything they could do to help me. I'll tell you right now it was the complete opposite of Ford. They told me to come on over and that it would be $100 to check it out. No problem be right there. They accommodated me and my trailer by allowing me to park in the alley. Me, my wife and my (sometimes annoying and growling) dog sat in their office for a while as the truck cooled and allowed them to assess the issues. They were able to determine that I was having an issue with a sensor in the transmission but assured me I could drive it home without damaging my truck. They also added a couple quarts to my transmission cause it was low. I thanked them profusely and got my wallet out to pay and they informed me that it was no charge.....WHAT?!!! That doesn't happen these days. I shoved a twenty at them so I could at least buy them lunch or something to drink. Of course they refused. But I didn't let them. So how can I recommend a shop that didn't repair my truck?? Quite easily. These guys were honest, knowledgeable and professional. The shop was very nice and extremely clean too. I will be forever thankful to the mechanics at Total Performance Inc. and I will not hesitate to go back or to recommend them to a friend. Thanks again guys!!!

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