Auto Repair ShopBrake ShopTransmission ShopAuto Air Conditioning ServiceOil Change Service Station
At Austin’s Pro Max, we pride ourselves in being the Puget Sound’s epicenter of all things auto repair. When your vehicle runs into trouble, we want to be the first auto shop you think about. But in order for this to happen, we need to make ourselves available to you, and this starts with the type of vehicles we service. So that’s why we provide auto repair in Spanaway, Tacoma, and Puyallup, WA to all makes and models .
Environment: Wonderful; definitely has auto shop vibes and clean.
Service: I stopped by on Saturday (8/15/26). Rudy was truly helpful as well as the older gentlemen (Sorry I did not catch your name) who told me twice at the front desk that Rudy would be back in a second to assist.
I appreciated the service received and was disappointed. Thank you for fitting me in on your busy schedule, much appreciated!
MA
Mike Avikai
Aug 2, 2026
5.0
⭐⭐⭐⭐⭐
I can't recommend Austin Promax enough! They repaired a muffler that had been installed incorrectly by another shop, and the difference in professionalism was immediately obvious.
The entire staff was incredibly kind, professional, and communicative throughout the process. They explained everything clearly, got me in and out much faster than I expected, and made sure the repair was done right. The quality of their work and customer service was outstanding from start to finish.
One thing that really sets them apart is that they're one of the only shops I could find that can safely service lowered vehicles. If you have a lowered car and have struggled to find a shop with the proper equipment, this is the place to go.
Thank you to everyone at Austin Promax for turning a frustrating situation into such a positive experience. I'll definitely be coming back for future exhaust work and highly recommend them to anyone looking for honest, high-quality service.
MJ
M J
May 11, 2026
2.0
I was a returning customer, but my experience in late 2025 was unacceptable. I paid $1,100 for a valve cover gasket replacement. Despite already having the engine disassembled, they tried to charge an additional $600 to replace the plastic cover after finding a hairline crack work that should have carried little to no extra labor since they were already 'in there.'
To make matters worse, the employee I dealt with when picking up my receipt smelled of alcohol. It is highly unprofessional to provide dishonest repair advice and maintain such an environment. I spent over a thousand dollars for a 'fix' they knew would fail, and now I have to pay another shop to do the job correctly. I wasn't going to say anything at first, but I feel it is my moral obligation to warn others. I won’t be back and cannot recommend them for honest service."
SB
scott blanchard
Apr 29, 2026
5.0
Zach, Rudi, Danny and the whole team thank you so much! Customer service is over the top. Fair rates and unbeatable service for Military Service Members. Helped rehabilitate this 1956 Studebaker with brake conversion, carb and starter install, custom oil and filter replacement!
BR
Bennie Rohde
Apr 22, 2026
5.0
Bailed me out on a costly mistske... mine and the part.. $2600
What services does Austin's Pro Max offer for vehicles?
Austin's Pro Max provides comprehensive auto repair services including brake shop, transmission shop, auto air conditioning service, oil change, muffler shop, auto tune up, radiator repair, and wheel alignment for all makes and models.
Where is Austin's Pro Max located?
Austin's Pro Max is located at 5602 S Tacoma Way, Tacoma, WA 98409, USA.
What are the operating hours of Austin's Pro Max?
Austin's Pro Max is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Austin's Pro Max have wheelchair accessible facilities?
Yes, Austin's Pro Max has a wheelchair accessible entrance, parking, and restroom facilities.
Which payment methods are accepted at Austin's Pro Max?
Austin's Pro Max accepts debit card payments and mobile NFC payments.
How can I contact Austin's Pro Max for service inquiries or appointments?
You can contact Austin's Pro Max by calling +1 253-472-1336.
Can Austin's Pro Max service vehicles from Spanaway, Tacoma, and Puyallup areas?
Yes, Austin's Pro Max provides auto repair services to vehicles from Spanaway, Tacoma, and Puyallup, WA.
Are there any nearby automotive-related businesses to Austin's Pro Max?
Nearby automotive-related businesses include Messmer Motors, AutoZone, Sabeti Motors, Vintage Customs, and Metal Magic, which offer services like used car sales, automotive parts, repairs, customization, and auto body work.
What local dining options are available near Austin's Pro Max?
Nearby dining options include Whimsy's Kitchen, Patty's Burgers, Hobo's BBQ, Starbucks, and ShannyChic Design where customers can enjoy meals or refreshments before or after their vehicle service.
What entertainment venues are near Austin's Pro Max for customers to visit?
Nearby entertainment venues include Tacoma's Music Row - South Tacoma Way music venue, Cold Clock Productions media center, The Realm Venue concert venue, and Cultura Event Center for various events.
Brand Certified Facts from Austin's Pro Max
This information is certified by Austin's Pro Max and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: